Ownbase: Sync to TikTok Shop
Sync products and inventory to TikTok Shop
Rating
4.1
feedback
33
chart
#629
All reviews
Rating Breakdown
Review RSS Feed
Nov. 3, 2024
This is the worst app I’ve ever used in my life. They charge you for months after you cancel
Oct. 16, 2024
limited functionality
Would you mind sharing more details if there are certain functionalities that you would need? We have tried to reach out to you, but did not receive any response. If you reach out to our Support, we'll be more than happy to address your feedback and request. There are many requests and customizations that we have implemented for our users. So it would be great if you can respond and share with us more details on this.
Sept. 25, 2024
Aug. 19, 2024
June 28, 2024
June 20, 2024
What makes this app great is not only its simplicity but the support you receive with it! A must use in my opinion.
Sept. 5, 2024
Support from OwnBase has been oustanding. We have recently started work on our TikTok store and they have been amazingly quick to respond to our support queries. We have had a couple of feature requests to improve the visibility of orders in Shopify and they have been really receptive to implementing those. TikTok isnt easy but Ownbase makes it that much easier. Update - couple of months in and support continues to be really high level. Feature requests are being actioned and app is being improved at a decent cadence.
June 14, 2024
I have been looking everywhere for a seamless app to connect TikTok and Shopify. I went with other apps and they were extremely faulty and the customer service had me ready to rip my hair out. I wish I would have known about this app earlier. Highly recommend and will make letting other entrepreneurs know about this app. Also, they are extremely fast with response times and super helpful. Thank you!!☺️
June 4, 2024
Great experience, always great customer support just finished now solving a problem and Osbert just spotted it professionally and troubleshot it in no time, Thanks to all the team for your dedication, you make trade easy, always 5 stars.
May 31, 2024
I Would recommend ownbase because its very easy to use, products integrate smoothly with tiktok.
May 17, 2024
This App has given me so much time back and breathed new life into my business. We sell in a product category on TikTok that has many required fields and I was spending half my week just doing data entry to get our products up. With Ownbase I can cut out most of the busy work and actually focus on marketing my products. Support is great I have emailed several times now with questions and gotten very quick and professional replies. If you are selling on TikTok and need your products to upload faster or your orders/inventory to synch with Shopify stop wasting time with the native integration its horrendous. Do yourself a favor and get the free trial of this app and you'll immediately see how the subscription pays for itself 100 times over in time you will get back!
Thank you for much for your kind feedback! We really appreciate it!
May 14, 2024
Terrible inventory sync
Hello, we have been trying to get in touch with you by sending multiple emails to understand more about the issue. But unfortunately, we have not heard back from you. Kindly reach out to our Support or respond to our email, so we can understand the issue and address it.
May 2, 2024
SOOO easy to use in comparison to other integration/syncing apps! I tried 2 other before this one and was always experiencing syncing issues. Ever since getting Ownbase I haven't had any more problems! Thank you!
Thank you very much for your kind feedback! Really appreciate it!
April 1, 2024
Ownbase works out-of-the-box with zero hassle. I tried 2 other apps to sync my TikTok shop and had nothing but trouble. With Ownbase I was up and running in less than an hour and everything synced up beautifully. If you're on the fence, give Ownbase a try. You won't regret it.
March 29, 2024
Wasting time, look for better app
Hello, you only installed our App only for 10 minutes, and did not perform any activity. You also never reach out to our Support. If you're indeed having any difficulty, would you please reach out to our Support? If not, we would greatly appreciate if if you can re-consider this App Review.
March 25, 2024
My customers orders were duplicated once by TikTok Shop and once by Ownbase. This charged the customer twice and we had to issue a refund.
Hello, we have to clarify that Ownbase only imports the order only once. Your other order is imported by TikTok Shopify App, causing the duplicated orders on Shopify. The correct setup is to have Ownbase as your only App to sync your TikTok Shop (and not install another sync App like TikTok Shopify App). Would appreciate if you can re-consider the App review again, as the issue is not caused by our App, but rather because your store has multiple sync Apps installed together.
March 25, 2024
Ownbase is seriously clutch! I was on the hunt for something to seamlessly move my Shopify products over to TikTok, and boom, Ownbase showed up! It's like magic - my products transfer over perfectly every time. their customer service are awesome as well, Any questions or help and they are on it instantly Highly recommend!!