Ownbase: Sync to TikTok Shop
Real-time product, inventory, and orders sync with TikTok Shop
Rating
4.6
feedback
22
chart
#1,197
All reviews
Review RSS Feed
Oct. 30, 2025
Sept. 22, 2025
Awesome support team. They even customized as per requirements. This app is super cheap considering the benefits it provides. Default tiktok integration app is crap compared to this.
Aug. 29, 2025
Fantastic solution! I have tried multiple sync tools, this one is top notch for sure! Reliable & quick! Ownbase is #1!
Thank you so much for the feedback. We really appreciate it!
June 4, 2025
Amazing
Really appreciate your support – thank you so much!
May 2, 2025
We have used Ownbase on one of our other stores and the functionality and support has been outstanding. They implemented a couple of custom features for us and it works really reliably.
April 23, 2025
I had an issue with the app, messaged customer service, and they immediately responded and solved the issue. I will recommend them and will use their services in the future.
Thank you so much for the kind review! Really appreciate it
Oct. 16, 2024
limited functionality
Would you mind sharing more details if there are certain functionalities that you would need? We have tried to reach out to you, but did not receive any response. If you reach out to our Support, we'll be more than happy to address your feedback and request. There are many requests and customizations that we have implemented for our users. So it would be great if you can respond and share with us more details on this.
Sept. 25, 2024
June 28, 2024
June 20, 2024
What makes this app great is not only its simplicity but the support you receive with it! A must use in my opinion.
Sept. 5, 2024
Support from OwnBase has been oustanding. We have recently started work on our TikTok store and they have been amazingly quick to respond to our support queries. We have had a couple of feature requests to improve the visibility of orders in Shopify and they have been really receptive to implementing those. TikTok isnt easy but Ownbase makes it that much easier. Update - couple of months in and support continues to be really high level. Feature requests are being actioned and app is being improved at a decent cadence.
June 21, 2025
I have been looking everywhere for a seamless app to connect TikTok and Shopify. I went with other apps and they were extremely faulty and the customer service had me ready to rip my hair out. I wish I would have known about this app earlier. Highly recommend and will make letting other entrepreneurs know about this app. Also, they are extremely fast with response times and super helpful. Thank you!!
May 31, 2024
I Would recommend ownbase because its very easy to use, products integrate smoothly with tiktok.
May 14, 2024
Terrible inventory sync
Hello, we have been trying to get in touch with you by sending multiple emails to understand more about the issue. But unfortunately, we have not heard back from you. Kindly reach out to our Support or respond to our email, so we can understand the issue and address it.
May 2, 2024
SOOO easy to use in comparison to other integration/syncing apps! I tried 2 other before this one and was always experiencing syncing issues. Ever since getting Ownbase I haven't had any more problems! Thank you!
Thank you very much for your kind feedback! Really appreciate it!
March 29, 2024
Wasting time, look for better app
Hello, you only installed our App only for 10 minutes, and did not perform any activity. You also never reach out to our Support. If you're indeed having any difficulty, would you please reach out to our Support? If not, we would greatly appreciate if if you can re-consider this App Review.
March 25, 2024
My customers orders were duplicated once by TikTok Shop and once by Ownbase. This charged the customer twice and we had to issue a refund.
Hello, we have to clarify that Ownbase only imports the order only once. Your other order is imported by TikTok Shopify App, causing the duplicated orders on Shopify. The correct setup is to have Ownbase as your only App to sync your TikTok Shop (and not install another sync App like TikTok Shopify App). Would appreciate if you can re-consider the App review again, as the issue is not caused by our App, but rather because your store has multiple sync Apps installed together.
March 19, 2024
Amazing! Love great customer support. Had my problem fixed literarly in 5 minutes