myblinki review for Packlink PRO Shipping Platform
July 19, 2021
7 shipments lost or nowhere to be found. Packlink's customer support is the WORST team I have ever experienced. Unorganized, unmotivated and can't be bothered to answer if not by copy pasting a template answer, no signel degree of care or attention for customer issues. Now they want to charge me a supplement for a shipment that is not even mine? Stating I sent a shipment of 11kgs and 1 meter in size when our ecommerce sells 10gram phone stickers. It is obviously a mistake but they wont do anything to fix the mistake besides sending copy-paste generic answers. I am DONE with Packlink. Worthless team, worthless service.
Hi, I am very sorry to hear about your bad experience. We are contacting you via email to discuss this further with you, and find a suitable solution. Please do keep an eye out for my email. Apologies for the inconvenience caused. Packlink Customer Service team
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Multicarrier Shipping Solutions for eCommerce and Marketplaces