myblinki review for Packlink PRO Shipping Platform

1 / 5

July 19, 2021

7 shipments lost or nowhere to be found. Packlink's customer support is the WORST team I have ever experienced. Unorganized, unmotivated and can't be bothered to answer if not by copy pasting a template answer, no signel degree of care or attention for customer issues. Now they want to charge me a supplement for a shipment that is not even mine? Stating I sent a shipment of 11kgs and 1 meter in size when our ecommerce sells 10gram phone stickers. It is obviously a mistake but they wont do anything to fix the mistake besides sending copy-paste generic answers. I am DONE with Packlink. Worthless team, worthless service.

Using app

8 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi, I am very sorry to hear about your bad experience. We are contacting you via email to discuss this further with you, and find a suitable solution. Please do keep an eye out for my email. Apologies for the inconvenience caused. Packlink Customer Service team

Packlink PRO Shipping Platform for Shopify
Packlink PRO Shipping Platform
4.6 star
951 reviews

Multicarrier Shipping Solutions for eCommerce and Marketplaces

Shopify App Store