Packlink PRO Shipping Platform for Shopify

Packlink PRO Shipping Platform

Multicarrier Shipping Solutions for eCommerce and Marketplaces
Rating
4.8
Feedback
938
Reviews
Chart
#98
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Packlink app on Shopify are mostly positive, highlighting the excellent customer service provided by team members such as Mariaelena, Valentina, Mathieu, and Priscilla. Users appreciate the ease of integration, helpful guidance in setting up the app, and competitive shipping prices offered. However, there are a few negative reviews mentioning issues with lost packages and lack of responsiveness in resolving problems. Overall, the app seems to be user-friendly and beneficial for managing shipments, especially for new online stores.

Time spent using app
How long merchants keep the app installed.
Less than an hour 5%
Less than a day 12%
Less than a month 40%
Less than a year 35%
More than a year 7%
All reviews
4 / 5 Share
Oct. 16, 2026

Ho iniziato ad utilizzare Packlink per la gestione delle spedizioni del mio store e l'esperienza iniziale è stata positiva. Un ringraziamento va a Mariaelena del reparto commerciale, che si è dimostrata estremamente disponibile, chiara e professionale fin dal primo contatto. Al momento ho effettuato la prima spedizione ed è andato tutto perfettamente nei tempi e nelle modalità previste. Assegno 4 stelle solo perché sono all'inizio del percorso e voglio testare la piattaforma su grandi volumi.

Store Using app Total reviews Average rating
Eterna Maya 4 months 1 4.0
5 / 5 Share
Oct. 15, 2026

Servizio fantastico e Valentina Colombo è sempre gentilissima e disponibile.

Store Using app Total reviews Average rating
Even Concept Store 4 months 1 5.0
5 / 5 Share
Oct. 15, 2026

Un 10 la experiencia, la llamada con Priscila me ya ayudado mucho a entender la app y la integración con Shopify.

Store Using app Total reviews Average rating
Aurelia Lamps 10 days 1 5.0
5 / 5 Share
Oct. 14, 2026

Cómodo, sencillo económico y muy útil además de agradable gracias a la atención de la asistencia para la integración APÎ de Priscilla Montalván.

Store Using app Total reviews Average rating
SOFT CRAB Shop About 1 year 2 5.0
5 / 5 Share
Oct. 14, 2026

Un accompagnement au top, très réactif et professionnel. Mathieu a été d'une excellente aide pour configurer l'application et me guider. Un service client de grande qualité.

Store Using app Total reviews Average rating
L'Olivier Bleu 3 months 3 5.0

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