BOBBINYCORDES.FR review for Packlink PRO Shipping Platform

May 19, 2023

UPDATE: I realised when you subscribed to PackLink, someone from their team will get in touch with you and ask you to leave to a review (which explains why they have lots of good reviews but look at their reviews on Trustpilot!). However, after a year of using PackLink, I can say their customer service is crap. Their processes are poor and don't make sense. The staff on the chat is not knowledgable and always tell you someone will recontact you but no one ever does. I have written emails to them but never ever had a reply. AVOID! WRITTEN BEFORE REALISING THEIR CUSTOMER SERVICE IS BAD: Received excellent service from Alan who helped me set up PLP for my small business. He was here for me every time I had a question! Really good prices and everything is pretty easy to us so go for it!!