Rating

4.9

feedback

483

Reviews

chart

#73

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    35%
  • Less than a day
    17%
  • Less than a month
    21%
  • Less than a year
    25%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, continuous improvement of features, and excellent customer support. Many users highlighted the simplicity of setting up the app and the quick responses from the support team. The app seems to be effective in streamlining the returns process and enhancing customer satisfaction. However, there were a couple of users who mentioned specific limitations such as the lack of courier integrations for UK merchants and the inability to charge return fees for all exchange reasons.

Highlights

Ease of use and setup, continuous improvement of features, excellent customer support
Efficient returns process, customer satisfaction enhancement
Limitations for UK merchants, inability to charge return fees for all exchange reasons

Rating Breakdown

  • 5
    96% (462 ratings)
  • 4
    3% (14 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 26, 2024

Store

Inlane

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2024

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2024

Swift response and helpful

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2024

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2024

Wonderful easy to use app, saves a lot of time and makes a big difference in professional look and feel.

Using app

15 minutes

Total reviews

2

Average rating

5.0

All reviews

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