Parcel Panel Returns &Exchange
Parcel Panel Returns and Exchanges App & Shopify Returns App
Rating
4.9
feedback
406
chart
#952
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
41%
-
Less than a day
24%
-
Less than a month
17%
-
Less than a year
16%
-
More than a year
2%
Reviews Summary
The reviews for the Parcel Panel Returns & Exchange app are overwhelmingly positive, with users praising the excellent customer service and quick response times. Many users highlighted specific team members like Cecilia, Vessa, Donna, and Jessca for their helpful and efficient support. Users appreciate the ease of use of the app, its user-friendly interface, and the seamless integration with Shopify. The app has been described as a game-changer for streamlining the return process, saving time, and improving customer satisfaction. However, there were a few mentions of limited features for handling specific return scenarios and suggestions for increasing the number of allowed returns per month on the free plan.
Highlights
All reviews
Dec. 2, 2025
Love the customer service. Big round of applause for Donna. She's so helpful and professional. Thanks a lot.
Nov. 22, 2025
Nov. 22, 2025
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