Rating

4.9

feedback

405

Reviews

chart

#1,136

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    40%
  • Less than a day
    24%
  • Less than a month
    17%
  • Less than a year
    16%
  • More than a year
    2%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by the support team, particularly mentioning helpful and professional individuals like Donna, Cecilia, Vessa, and Jessca. Users appreciate the ease of implementation into Shopify and the seamless experience the app offers. However, some users have expressed a desire for additional features such as an auto-approval feature for return labels and more customization options. Overall, the app is highly recommended for its user-friendly interface, quick support responses, and efficient return process.

Highlights

Excellent customer service and support
User-friendly interface and seamless experience
Desire for additional features like auto-approval for return labels
Need for more customization options
Efficient return process

Rating Breakdown

  • 5
    93% (378 ratings)
  • 4
    4% (18 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 64% (261)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 12, 2025

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 2, 2025

Love the customer service. Big round of applause for Donna. She's so helpful and professional. Thanks a lot.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2025

Using app

About 2 months

Total reviews

2

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more