All reviews

Rating Breakdown

  • 5
    95% (402 ratings)
  • 4
    3% (14 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 62% (266)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 12, 2026

Store

JS71

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2026

Support team is great! They're very helpful and resolves your concern quickly! Recommended 100%

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 6, 2026

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 2, 2026

ParcelWILL has been a great addition to my business. The tracking is accurate, updates are timely, and the interface is very easy to use. It helps me keep my customers informed and reduces support inquiries significantly. Everything runs smoothly, and the overall experience has been reliable and professional. Highly recommend for any ecommerce store looking for a dependable tracking solution.

Using app

6 months

Total reviews

3

Average rating

4.7

5 / 5 Share

March 29, 2026

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2026

ottimo servizio

Using app

25 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

March 27, 2026

Kathy is Super helpful I appreciate her!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

March 21, 2026

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

March 19, 2026

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2026

Excellent

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2026

Helpful!

Store

PITAKA

Using app

3 months

Total reviews

17

Average rating

4.8

5 / 5 Share

March 31, 2026

ParcelWill went above and beyond to add a crucial feature for us that made this app much more useful for our business. Next level customer service! This app has been amazing for smooth return processing.

Using app

4 months

Total reviews

5

Average rating

3.8

Developer Reply

Hi Team, Thank you so much for your review. Every user's feedback is incredibly important to us, and we truly take it as motivation to keep improving our product. We've now optimized the feature you mentioned and have successfully released the update. Have you had a chance to try it out yet? Our team has already connected with your team. We're happy to provide a detailed walkthrough of the new features. We hope our efforts can be of great help to you! Thank you so much for your feedback! Best regards ParcelWILL Returns Team

5 / 5 Share

March 11, 2026

Using app

25 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 11, 2026

Great service from Donna, super fast and helpful

Using app

About 1 year

Total reviews

7

Average rating

4.9

5 / 5 Share

March 6, 2026

Using app

5 months

Total reviews

12

Average rating

5.0

5 / 5 Share

March 4, 2026

Using app

10 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Great app and great support team!

Using app

26 minutes

Total reviews

15

Average rating

5.0

3 / 5 Share

March 26, 2026

Great guide throw by Donna. Unfortunately this APP doesn't coordinate well with Shopify

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Using app

11 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 24, 2026

Using app

1 day

Total reviews

3

Average rating

5.0