All reviews

Rating Breakdown

  • 5
    93% (379 ratings)
  • 4
    4% (18 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 65% (263)
Review RSS Feed Review RSS Feed

2 / 5 Share

Nov. 13, 2025

Once an item has been refunded in Shopify why do i have to then go back in to returns panel and action it again in there - its a pain and just more admin

Using app

2 months

Total reviews

3

Average rating

4.0

2 / 5 Share

April 22, 2024

WOuld love this app to have the ability to charge return fees for ALL exchange reasons, but it only allows you to choose one, which doesn't make sense if you need to charge postage for any exchanges. YOu also can't charge return fees for Refunds as well as Exchanges - only one or the other. The interface is user friendly and aesthetically pleasing and price point is good but without these features, I can't use the app.

Store

Unfurl

Using app

4 months

Total reviews

2

Average rating

3.0

Developer Reply

Dear Unfurl team, Here is danny, the product manager of ParcelPanel Returns, your feedback is essential to us and a valuable asset, directly contributing to our ongoing product updates and improvements. Importantly, we’re pleased to announce that we now support exchanges for other products, with flexible restocking and shipping fee charges. I look forward to your return! Sincerely, Danny|ParcelPanel Returns