Parcel Panel Returns &Exchange
Parcel Panel Returns and Exchanges App & Shopify Returns App
Rating
4.9
feedback
629
chart
#926
All reviews
Rating Breakdown
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April 17, 2025
ParcelPanel's return & exchange service has been a game-changer for our customer experience. Since we started using it, our customers no longer have to go through the hassle of emailing to request returns—everything is streamlined and user-friendly. What stands out most is how much smoother the process has become. Customers are happier because they get quick resolutions, and the support team is always responsive whenever we need assistance. Issues get sorted out fast, which takes a lot of pressure off our operations. Overall, it’s been a great solution that improved satisfaction on both ends—our team’s and our customers’. Highly recommend it!
April 17, 2025
The product is simple and easy to use, with all functions meeting our needs, and the customer service support is very fast.
April 9, 2025
April 5, 2025
I had some issues with the automatic email reply, but the support could help me out, even on Saturday afternoon. That's what I call customer service. My problem has been solved very quick, because the support ( thanks to Zessa) guided my through each step. Thanks very much.
March 31, 2025
March 28, 2025
Great customer service, very quickly resolved the problem. I recommend this app to everyone because they have fantastic customer service.
March 26, 2025
March 18, 2025
Wonderful app and a wonderful service. I had a technical problem that customer service managed to help sort out in the space of 5 mins. Thank you.
March 13, 2025
New to this app and Donna was very helpful and answered all of my questions. So far I am loving this app!
March 9, 2025
Very great app, easy to configure and the support is very responsive. I highly recommend it. The process of return is smooth and fast
Feb. 17, 2025
Great app. Easy to use and they are supper helpful when help is needed. Recommend!