BigTopShirtShop.com review for ParcelWILL Returns & Exchanges

Was excited about the app but it has limited features with regards to accepting/rejecting returns of certain items/orders. No option to approve/reject a return based on a tag associated with an order or with a product. We use Shopify to tag orders and products for a variety of reasons. Some of these tags make an order ineligible for return. This app will not accommodate those tags.