All reviews

Rating Breakdown

  • 5
    93% (386 ratings)
  • 4
    4% (18 ratings)
  • 3
    1% (5 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 63% (260)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 14, 2025

Features wise and support wise, the app is good so far.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

Using app

11 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 8, 2025

πολυ βολική εφαρμογή και άμεση απαντηση στο chat

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

great app, very useful, great customer service, I would recommend this app to anyone interested

Using app

12 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 1, 2025

Using app

4 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

Sehr schneller und kompetenter Support. Super APP. Empfehlung.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 24, 2025

I love that we can provide ease of convenience to our customers by having the returns and exchanges portal. I appreciate being able to modify the written text boxes and linking to our Returns Policy. I would have liked to see more personalization options with the font selections however, but that is not a deal breaker as a merchant.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

Great and fast customer service. Friendly too

Store

FUEGO®

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 19, 2025

Using app

18 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

great

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2025

I am a new store owner and decided to choose Parcel Panel because they offer a free plan for new owners. The app is so user friendly, and already has built in templates for returns that makes the process very easy for a newbie. And I was able to contact the company via chat and they answered very quickly and assisted under a minute. I am very pleased with the service and am excited to partner with them as I grow my new store.

Using app

9 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2025

Helpful customer service

Using app

19 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2025

Using app

19 minutes

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

Good customer service, always available.

Store

Vonthya

Using app

17 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

customer support is awesome!

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 11, 2025

I'm quite specific when running my store, I feel my customers should get the best technology and service i can offer. I expect the same of any app I use. My returns and tracking management, it needs to be bullit proof and i need to know their team can support me when i need it. Having tried literally 6 other apps, Parcel Panel is the best by some distance. Its one of only 5 apps i use to run my store. Its essential for what we do. Their customer support is second to none, and frankly thats rare. does it cost more yes, its why i avoided it in the beginning. But you do get what you pay for. wouldnt use any other app for tracking, or returns management but it took me a year and a half to figure that out! if they offered 6 stars I'd give it to them. PS Im not easy to please either rest assured....

Using app

5 days

Total reviews

6

Average rating

5.0