All reviews

Rating Breakdown

  • 5
    94% (396 ratings)
  • 4
    4% (16 ratings)
  • 3
    2% (7 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (2 ratings)

Reviews with Text

  • 63% (265)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 20, 2025

Great and fast customer service. Friendly too

Store

FUEGO®

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 19, 2025

Using app

18 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

great

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2025

I am a new store owner and decided to choose Parcel Panel because they offer a free plan for new owners. The app is so user friendly, and already has built in templates for returns that makes the process very easy for a newbie. And I was able to contact the company via chat and they answered very quickly and assisted under a minute. I am very pleased with the service and am excited to partner with them as I grow my new store.

Using app

9 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2025

Helpful customer service

Using app

19 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2025

Using app

19 minutes

Total reviews

10

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

Good customer service, always available.

Store

Vonthya

Using app

17 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

customer support is awesome!

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 11, 2025

I'm quite specific when running my store, I feel my customers should get the best technology and service i can offer. I expect the same of any app I use. My returns and tracking management, it needs to be bullit proof and i need to know their team can support me when i need it. Having tried literally 6 other apps, Parcel Panel is the best by some distance. Its one of only 5 apps i use to run my store. Its essential for what we do. Their customer support is second to none, and frankly thats rare. does it cost more yes, its why i avoided it in the beginning. But you do get what you pay for. wouldnt use any other app for tracking, or returns management but it took me a year and a half to figure that out! if they offered 6 stars I'd give it to them. PS Im not easy to please either rest assured....

Using app

5 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

Great customer service & easy to set up

Using app

14 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

Easy to use, fully meets our requirements for the returns process. Great and fast support.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

Great customer service, good overall service and app as well.

Using app

13 days

Total reviews

3

Average rating

4.0

5 / 5 Share

Nov. 28, 2024

fast help! very informative. Thanks

Using app

About 8 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Amazing support. Got my issue resolved within seconds.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2024

Using app

38 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 24, 2024

Really helpful

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

I have not started using the app yet, but the customer service was quick to reply and very helpful

Using app

About 2 hours

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Great and Fast!

Using app

3 days

Total reviews

1

Average rating

5.0