Parcel Panel Returns &Exchange
Shopify returns app, best Shopify returns and exchanges app
Rating
4.9
feedback
543
chart
#75
All reviews
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March 20, 2024
I was unable to set this up. I am simply not tech savvy and only received links to instructions pages when I requested set up assistance.
March 20, 2024
March 20, 2024
This apps seems to do it all. Allows you to customize your returns and exchange options. It also has a built in shipping/returns policy. I contacted Parcel Panel Returns & Exchange at 9:30 pm, not sure what i was expecting, but was pleasantly surprised when Dee responded. I had a question about branding and Dee was very helpful, polite and awesome to chat with all while helping me quickly. The entire interaction was less than five minutes. Turns out, not only is this a good app to use but their customer service is great too.
March 19, 2024
March 19, 2024
Just started with this on two stores. I haven't had a chance to use it yet. Would be nice if there were automations to obtain supplier return approval, automatically process returns and exchanges without human interventions, but this is pretty awesome for a free app and the customer service is fast, accurate and helpful.
March 18, 2024
Extremely quick responses from the help centre and very clear suggestions!
March 18, 2024
I just downloaded the app and so far it has been easy to setup. I had an issue an Donna was quick to respond and fix the issue for me.
March 17, 2024
Great start! I'll review again later or reach out to support if needed, although it may not be necessary. Thank you!
March 15, 2024
I am new to the APP and from what I have seen in my onboarding it is really easy to work with. Going forward I hope to have satisfied customers by providing the information at their fingertips.