Parcel2Go Shipping
Compare the UK's best courier rates and ship orders from...
Rating
4.5
feedback
10
chart
#715
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
50%
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Less than a year
40%
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More than a year
0%
Reviews Summary
The reviews for the Parcel2Go Shopify App are mostly positive, highlighting its reliability, ease of use, and excellent customer support. Users appreciate the direct integration into the Shopify dashboard and the time-saving features of the app. However, there are some concerns raised about high label prices compared to carrier accounts and a need for rate improvements. Overall, the app is praised for its service, ease of use, and efficiency.
Highlights
Review RSS Feed
All reviews
Feb. 6, 2026
Worked fine at first but decided to stop me from shipping and wouldn’t let me link my account to my Shopify one still got credit there I can’t use
We’re sorry to hear you’ve experienced issues with your bookings. Our Shopify app expert has attempted to contact you to help resolve this once the review was left, but we haven’t been able to get through. If you still need assistance, please email us at [email protected], and we’ll be happy to help. - Jo
Jan. 15, 2026
Dec. 29, 2025
We had an initial issue where the app incorrectly synced an address from our Shopify order - it parsed a flat number and street address but dropped part of the address line, which caused a delivery delay right before Christmas. However, what happened next completely changed our view of Parcel2Go: - Their support team reached out proactively after seeing our feedback - They immediately acknowledged the bug in their Shopify integration rather than deflecting - They actively monitored the parcel and liaised with the courier - The parcel was delivered on Christmas Eve - crisis averted! - They asked us to provide screenshots to help their dev team fix the bug for everyone This is how customer support should work. Yes, the bug shouldn't have happened, but their response was exemplary. They took ownership, made it right, and are working to prevent it happening again. We'll continue using Parcel2Go - a company that handles problems this well has earned our trust.
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