Parcel2Go Shipping
Brand new app from UK's #1 shipping comparison site
Rating
4.5
feedback
8
chart
#1,055
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Oct. 22, 2025
I really do not believe the authenticity of any of the other reviews. We would NEVER recommend Parcel2Go for ANY shipments. We've had the worse experience of any shipping provider ever with Parcel2Go with long-term consequences, and with deliveries to the USA never finalising, and with zero notifications made to us. We now have chargeback after chargeback with penalties and fees, our account blacklisted for three months by Shopify causing total loss of sales, and our top 5-star reviews bombarded with customer complaints from all the problems caused by Parcel2Go. The company is awful, and their labeling and tracking system completely illogical, and their delivery service is not reliable and doesn't even work.
I'm sorry to hear about the poor experience you have had shipping to the USA. Due to recent import rule changes by the US administration most parcels sent to the USA are now subject to duties and taxies and the implementation of these changes have caused challenges for our couriers partners and customs authorities, with customers impacted by charges, delays and returns. We recommend using Delivery Duty Paid (DDP) services to streamline shipping to the USA. I can see that you didn't use the P2G Shipping app for these orders but I would be keen to see what we can do to help you so please contact me on [email protected] to discuss further. - Jo