Parcelify: Shipping Rates
Shipping rates to save you money and retain customers
Rating
4.7
feedback
178
chart
#1,983
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
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Less than a day
6%
-
Less than a month
28%
-
Less than a year
31%
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More than a year
32%
Reviews Summary
Parcelify is a highly praised Shopify app with a strong focus on customizable shipping rules and excellent customer support. Users appreciate the flexibility it offers in setting up shipping rates, especially for complex scenarios like multiple couriers and specific routes. The support team, particularly Alex, is highlighted for being responsive, knowledgeable, and patient in assisting users with setup and troubleshooting. The app's ability to handle diverse shipping requirements, user-friendly interface, and consistent performance over the years have garnered positive feedback from merchants. However, some users find the initial setup process challenging, particularly in understanding the logic behind creating rules.
Highlights
Review RSS Feed
All reviews
Feb. 6, 2026
I cannot recommend Parcelify enough. Setting up a store with highly specific shipping needs and a large catalog is a daunting task, but this app handles it flawlessly. It is incredibly extensive and manages my complicated shipping rates across different countries with ease. What truly sets them apart, however, is the customer service. The support I’ve received while setting up our store has been absolutely spectacular. They're responsive, knowledgeable, and genuinely helpful. If your business has complex shipping requirements, this is easily one of the most essential tools you can have in your Shopify stack.
Feb. 2, 2026
The Parcelify team have been great, quick & super supportive in my query with their app. Thanks Guys. Tracey
Jan. 4, 2026
OMG. So hard to use. First step is to set my shipping location. But there is NO button for the shipping location.
Hi there! Thank you for reaching out. Our support team is trying to connect with you to help you sort through this confusion. You're right, our documentation does say the first step is adding a location. For shops like yours, which do not have Carrier Calculated Shipping (CCS) this step isn't necessary. All shipping rates are connected to your default location. We'll get our documentation fixed. In the mean time we'll keep trying to connect with you. If you could check your spam folder that would be much appreciated. Best, Richard
Dec. 19, 2025
The biggest advantage is that it doesn’t require Carrier Calculated Shipping (CCS), which makes it super easy to use even on Basic Shopify plans. Setting up shipping rates is really flexible, especially for the UK, with detailed Postcode Area and Outward Code lists for UK mainland, saving us a ton of time gathering all the info ourselves. The support team is also very professional and helped us solve any issues. The only improvement we’d love to see is a live chat support option, so we could get help more directly and in real-time instead of relying on emails.
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