Parcelify: Shipping Rates
Shipping rates to save you money and retain customers
Rating
4.8
feedback
176
chart
#1,899
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
6%
-
Less than a month
28%
-
Less than a year
31%
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More than a year
32%
Reviews Summary
Parcelify is highly praised by ecommerce merchants for its flexibility in setting up shipping rates, especially for complex scenarios like different couriers and specific routes. The app is commended for not requiring Carrier Calculated Shipping, making it accessible even on Basic Shopify plans. Users appreciate the detailed support provided by the team, with mentions of professional and responsive assistance. However, some users express a desire for a live chat support option for more immediate help. Overall, Parcelify stands out for its adaptability to unique shipping requirements and the effectiveness of its customer service team.
Highlights
Review RSS Feed
All reviews
Jan. 4, 2026
OMG. So hard to use. First step is to set my shipping location. But there is NO button for the shipping location.
Hi there! Thank you for reaching out. Our support team is trying to connect with you to help you sort through this confusion. You're right, our documentation does say the first step is adding a location. For shops like yours, which do not have Carrier Calculated Shipping (CCS) this step isn't necessary. All shipping rates are connected to your default location. We'll get our documentation fixed. In the mean time we'll keep trying to connect with you. If you could check your spam folder that would be much appreciated. Best, Richard
Dec. 19, 2025
The biggest advantage is that it doesn’t require Carrier Calculated Shipping (CCS), which makes it super easy to use even on Basic Shopify plans. Setting up shipping rates is really flexible, especially for the UK, with detailed Postcode Area and Outward Code lists for UK mainland, saving us a ton of time gathering all the info ourselves. The support team is also very professional and helped us solve any issues. The only improvement we’d love to see is a live chat support option, so we could get help more directly and in real-time instead of relying on emails.
Dec. 18, 2025
I’ve only just started using Parcelify and would usually prefer to use a product for longer before leaving a review, but the level of service alone deserves five stars. Alex and the Parcelify team have been instrumental in finally allowing me to launch my website. I sell fragile vintage furniture and work with multiple couriers operating along specific routes throughout NSW, QLD, VIC and other major cities. Previously, I was providing individual shipping quotes for every order. I opted for the White Glove setup service, and there is no way I could have implemented this system on my own. There were easily 60+ emails back and forth while troubleshooting and refining the setup. Alex helped me develop a workable shipping structure where pricing is calculated based on both weight and postcode. I also sell homewares with flat rate Aust wide. Throughout the process, he was patient, professional and incredibly generous with his time—even when I upgraded my Shopify plan and moved from universal shipping to CCS mid-setup. Everything is working smoothly so far. I would highly recommend Parcelify to anyone who needs highly customised shipping rules. If more than five stars were possible, I’d give them.
Oct. 24, 2025
Extremely adaptable to my peculiar requirements. Support provided is excellent.
Oct. 17, 2025
We've been using Parcelify for years since we have a much more complex set of conditions for different shipping scenarios than Shopify accounts for out of the box. It works wonderfully. The support team is also quick, knowledgeable, polite and effective. Full marks! Love it.
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