Parcelify: Shipping Rates for Shopify

Parcelify: Shipping Rates

Parcelify - Custom shipping rates for every online store

Rating

4.7

feedback

310

Reviews

chart

#910

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    15%
  • Less than a year
    36%
  • More than a year
    43%

Reviews Summary

Parcelify is highly praised for its exceptional customer support, ease of use, and ability to customize shipping rates effectively. Users appreciate the responsiveness and helpfulness of the support team, particularly mentioning Alex for his outstanding assistance. The app is commended for streamlining complex shipping rules, providing precise shipping options, and saving time on manual work. While some users find the setup initially challenging, the support staff's guidance and quick responses help overcome any difficulties. Overall, Parcelify is recommended for its reliability, powerful features, and top-notch support service.

Highlights

Exceptional customer support and responsiveness
Ease of use and customization of shipping rates
Streamlining complex shipping rules
Challenges in initial setup but effective support
Time-saving and efficient shipping management

Rating Breakdown

  • 5
    85% (265 ratings)
  • 4
    7% (23 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (15 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 22, 2024

This is a very good app that has allowed us to get really precise with our shipping rates. As well as being a well-written and easy to use app, Parcelify's customer support is responsive and helpful. Highly recommended.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

July 22, 2024

Used this great app for years for my custom rates.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2024

Incredible customer service!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2024

I thank the entire Parcelify team for the excellent collaboration, I couldn't dream of better. Everything was done with care and professionalism!

Using app

About 2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

May 2, 2024

We've been with Parcelify for nearly six years now and recently made the move from their Legacy version to the 2.0 version. We have some complex rate set ups that tool a bit for me to get my head around in the new version but Alex from Parcelify was there every step of the way assisting me and ensuring that everything was set up correctly before we went live with the new rates. It was a seamless changeover and Alex is an absolute credit to the team at Parcelify. If I could give them 10 stars for the service and support received, I would!

Using app

About 6 years

Total reviews

8

Average rating

5.0

All reviews

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