Parcelify: Shipping Rates for Shopify

Parcelify: Shipping Rates

Parcelify - Custom shipping rates for every online store

Rating

4.7

feedback

310

Reviews

chart

#1,023

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    15%
  • Less than a year
    36%
  • More than a year
    43%

Reviews Summary

Parcelify is highly praised for its excellent customer support, with many users highlighting the responsiveness and helpfulness of the support team, particularly mentioning Alex. Users appreciate the app's ability to provide precise shipping rates and streamline complex rate setups. The interface is user-friendly, and the app is reliable and powerful, offering features like custom shipping rates based on various factors. While some users find the app a bit challenging to set up initially, they emphasize that the support team is quick to assist and guide them through the process. Overall, Parcelify is recommended for its effectiveness in managing shipping options and solving shipping-related issues for Shopify store owners.

Highlights

Excellent customer support and responsiveness
Precise shipping rates and complex rate setups
User-friendly interface and reliability
Challenges in initial setup but effective support
Effective in managing shipping options and solving shipping-related issues

Rating Breakdown

  • 5
    85% (265 ratings)
  • 4
    7% (23 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (15 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Aug. 22, 2024

This is a very good app that has allowed us to get really precise with our shipping rates. As well as being a well-written and easy to use app, Parcelify's customer support is responsive and helpful. Highly recommended.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

July 22, 2024

Used this great app for years for my custom rates.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

June 11, 2024

Incredible customer service!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2024

I thank the entire Parcelify team for the excellent collaboration, I couldn't dream of better. Everything was done with care and professionalism!

Using app

About 2 months

Total reviews

15

Average rating

5.0

5 / 5 Share

May 2, 2024

We've been with Parcelify for nearly six years now and recently made the move from their Legacy version to the 2.0 version. We have some complex rate set ups that tool a bit for me to get my head around in the new version but Alex from Parcelify was there every step of the way assisting me and ensuring that everything was set up correctly before we went live with the new rates. It was a seamless changeover and Alex is an absolute credit to the team at Parcelify. If I could give them 10 stars for the service and support received, I would!

Using app

About 6 years

Total reviews

11

Average rating

5.0

All reviews

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