Parcelify: Shipping Rates
Shipping rates to save you money and retain customers
Rating
4.7
feedback
178
chart
#1,910
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
6%
-
Less than a month
29%
-
Less than a year
31%
-
More than a year
31%
Reviews Summary
Parcelify is highly praised for its ability to handle complex shipping needs with ease and efficiency. Users appreciate the extensive functionality that allows them to set up specific shipping rules tailored to their unique requirements. The customer support team, particularly Alex, is consistently highlighted for being responsive, knowledgeable, and helpful in resolving queries and providing guidance. Users also value the flexibility of the app, especially in setting up shipping rates for different regions and products. However, some users have mentioned minor issues such as initial setup challenges and the absence of a live chat support option.
Highlights
Review RSS Feed
All reviews
Feb. 26, 2026
A wonderful app which really helps for stores like ours where shipping can get complex! Super helpful with great functionality and customer support is excellent - Alex helped me install the app and answered my queries and questions quickly and in detail, while being super friendly and welcoming 10/10 stars!
Feb. 6, 2026
I cannot recommend Parcelify enough. Setting up a store with highly specific shipping needs and a large catalog is a daunting task, but this app handles it flawlessly. It is incredibly extensive and manages my complicated shipping rates across different countries with ease. What truly sets them apart, however, is the customer service. The support I’ve received while setting up our store has been absolutely spectacular. They're responsive, knowledgeable, and genuinely helpful. If your business has complex shipping requirements, this is easily one of the most essential tools you can have in your Shopify stack.
Feb. 2, 2026
The Parcelify team have been great, quick & super supportive in my query with their app. Thanks Guys. Tracey
Jan. 4, 2026
OMG. So hard to use. First step is to set my shipping location. But there is NO button for the shipping location.
Hi there! Thank you for reaching out. Our support team is trying to connect with you to help you sort through this confusion. You're right, our documentation does say the first step is adding a location. For shops like yours, which do not have Carrier Calculated Shipping (CCS) this step isn't necessary. All shipping rates are connected to your default location. We'll get our documentation fixed. In the mean time we'll keep trying to connect with you. If you could check your spam folder that would be much appreciated. Best, Richard
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