All reviews

Rating Breakdown

  • 5
    90% (156 ratings)
  • 4
    6% (10 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 100% (172)
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1 / 5 Share

June 22, 2022

App more and more intermittent. We are loosing carts and Support online doesn´t exist. (Easy to install? yes. Simple to use? Yes., Trustworthy? No. Is not first time with this issue.)

Using app

Over 3 years

Total reviews

13

Average rating

4.1

Developer Reply

Hey there! Our support team was in a meeting when your email came in and they are following up right now. We'll be sure to help get everything sorted out. Talk soon! Richard

1 / 5 Share

Jan. 27, 2018

App does not take into account discounts for free shipping, so someone can get free shipping without paying the minimum established

Using app

About 2 months

Total reviews

3

Average rating

3.7

Developer Reply

This is true. However, this is a restriction of the Shopify platform and not one related to Parcelify. The order of operations of the checkout is locked down by Shopify and shipping rates get selected before discounts are applied. This means 3rd party shipping apps like Parcelify have no information about the discounts. We've flagged this with Shopify numerous times we'd love to see this changed.

1 / 5 Share

Nov. 23, 2017

This app doesn't take into account the discounts when calculating shippings, so customers can get free shipping, even when the rule says that total needs to be higher than XX.

Using app

Over 1 year

Total reviews

7

Average rating

2.7

Developer Reply

This is true and a common complaint. However, this is a restriction of the Shopify platform and not one related to Parcelify. The order of operations of the checkout is locked down by Shopify and shipping rates get selected before discounts are applied. This means 3rd party shipping apps like Parcelify have no information about the discounts. We've flagged this with Shopify numerous times we'd love to see this changed.