All reviews

Rating Breakdown

  • 5
    85% (265 ratings)
  • 4
    7% (23 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (15 ratings)
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4 / 5 Share

July 19, 2022

Not going to lie, this app is a bit tough to figure out as far as setting up your shipping rates. Luckily their support staff is super helpful. Shout out to Alex M for helping me out thank you

Using app

8 months

Total reviews

4

Average rating

4.8

Developer Reply

Hey there! Thank you for taking the time to write us a review and provide us with feedback. We are always looking for ways to make Parcelify better and easier to use for stores of every size. We have a lot in the works to make the whole process more intuitive, with a whole bunch of new features. I think you're really going to appreciate them. We'd love to hear more about your experience, one of our team members is going to reach out to you to see how we can do better in the future. Warmest regards, Parcelify

4 / 5 Share

Dec. 20, 2020

After adding a bunch of countries to Rest of World shipping zone, most of them disappear, although I continuously save it! Hope that it will not happen again. However, compared to Shopify's, this app really knows what shipping rules mean and should be.

Store

Leycus

Using app

2 months

Total reviews

4

Average rating

3.8

Developer Reply

Hey Leycus, Thank you for reaching out. That does sound like a very frustrating experience. We don't want any of our customers going through anything like that while they use our application. I assure you, this is the first report we've had of this. We will start investigating to see what happened immediately. I'm going to reach out to you from our support email. We will get everything worked out.

4 / 5 Share

Dec. 8, 2020

The support is awesome! Very friendly and helpful :) It's a shame that shopify causes so many issues with shipping, but it's nice to know the people at parcelify have our back!

Using app

21 days

Total reviews

7

Average rating

4.7

Developer Reply

Thank you for your kind words! I'm glad we had a chance to chat about ways that we can improve and I look forward to taking your ideas to the team. Warmest regards, Richard

4 / 5 Share

Oct. 19, 2020

Fairly customizable, does the basics of what is needed. Support is excellent, fast & helpful. Costly

Using app

14 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 6, 2020

The customer service is great. The team help with any questions and it's working great now. Happy with it!

Using app

11 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 7, 2020

Very satisfied with the support who helped a lot. The application is very friendly and the team makes its best to improve it year by year.

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

4 / 5 Share

June 7, 2019

Very versatile shipping app that lets you get into the nuts and bolts of the shipping price. It makes per-item fixed shipping prices possible (something that should have been included as part of your Shopify store without paying extra for an app). The logic involved with programming your shipping prices into Parcelify is easy make mistakes with, but fortunately the customer support is Very Good, and within a day of asking for help, you get it. The price is also low, compared to other shipping apps. If Parcelify was easier to understand/use right out of the gate, it would rate 5 Stars. As it is, when considering Ease Of Use, Versatility, Customer Support, and Price, I think 4 Stars is fair.

Using app

Over 1 year

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for your thoughtful review, YKO Studio. We take customer feedback seriously, and I wanted to let you know we are actively making Parcelify easier to use. We currently have some exciting changes in beta, and once they are ready I will let you know so you can give them a try!

4 / 5 Share

April 11, 2019

AAAAARRRGH! Hours and hours of frustration! Finally got the app to work but having given up and trying others they're much the same. 1. watch the video which is on getting started page (dev site) not docs where it should be and even then it leaves questions. 2. you have to have your countries set in Shopify's settings or the zones you create in the app won't work! This really is something Shopify should provide and make it intuitive as it's pretty fundamental stuff!

Using app

6 months

Total reviews

3

Average rating

4.0

4 / 5 Share

Jan. 14, 2019

For the money, this application is the best bang for your buck. It is a wee bit complicated to use but the kind lads working there spend much time, over email, explaining and teaching me how it all worked. Would recommend.

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for the kind words :)

4 / 5 Share

July 31, 2018

I absolutely love this app. I gave it 4 stars because there are a few features missing that would make this app a lot more manageable. Despite that, the app provides the functionality from the store capability point of view that is unmatched. Don't be fooled by its name. When I first saw it, I skipped it and purchased an expensive app that did not work all that well and then I stumbled upon this one again and now I cannot do without it. Thanks to the developers that came up with it. fantastic job.

Store

Rinea

Using app

Over 2 years

Total reviews

6

Average rating

4.3

4 / 5 Share

July 4, 2018

Excelent free app!. The only thing missing for me is the possibility to restrict the shipping rate to the number of items on a given cart.

Using app

4 months

Total reviews

4

Average rating

4.8

4 / 5 Share

May 17, 2018

Great app. I wish I had the flexibility to change extra charges to shipping level. ie if want to charge 10% extra on next day air and just 5% extra on ground. I had that facility in volution but here this is missing.

Using app

About 4 years

Total reviews

3

Average rating

4.7

4 / 5 Share

April 20, 2018

Life saver app. its unfortunate you cant pay month to month on shopify and get this app too. But i think that is a shopify thing.

Store

Wfbca

Using app

Over 1 year

Total reviews

3

Average rating

4.7

4 / 5 Share

Sept. 27, 2017

Although not all inclusive, this add in does help you specify shipping based on specific attributes, such as weight, product sku, item price, etc. There are a few drawbacks you should be aware of: *This will NOT allow free shipping on one product, while charging for another in the same order - If one meets the criteria the entire order does (or if you set it to the reverse, if one fails the entire order fails to meet it) *This will not incorporate the shipping estimates of other shippers, or even allow estimations based on a formula for location of recipient (outside of state or country codes, you can set the price with this...but manually, the value will remain as you set it and not change based on current rates. You can put a set rate for any country, individual state, or even zip code, but the process of creating an accurate price list would take so long that the rates would change before you finish). Great for known values on a few items, not so efficient for varying values on many items. *There is absolutely NO automation, do not expect it to adjust to added or removed products, a new vendor, or changing shipping rates. This is entirely manually entered. *There is a minor knowledge of formatting that is required, but not stated unless you look at the help page. IE: "exclude product sku: 1234, 3343, 4444" is incorrect, where "exclude product sku: (1234)|(3343)|(4444)" is correct, with no example or correction where it needs to be entered. Worse yet, it allows you to enter data incorrectly, and even saves it, but the desired result will not occur and no error is given.

Using app

11 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 26, 2017

I found this app a little confusing to understand first, but once I got the hang of it, it's been brilliant! It allows so much more flexibility than just the standard delivery options of Shopify.

Using app

11 months

Total reviews

3

Average rating

4.3

4 / 5 Share

July 24, 2017

Not the most 100% perfect solution for our needs, but once we simplified our shipping a little, this app was exactly what we needed to make it all happen :)

Using app

24 days

Total reviews

1

Average rating

4.0

4 / 5 Share

June 25, 2017

It took us a little while to get our head around the regexes, but with Christians help the app was up and running perfectly within a day. Our shipping rates are quite complex and I am pleased that a free app is able to handle these complexities seamlessly.

Using app

Almost 4 years

Total reviews

1

Average rating

4.0

4 / 5 Share

June 13, 2017

The good tool still testing. Would love the simpler design.

Using app

6 months

Total reviews

27

Average rating

4.4

4 / 5 Share

March 17, 2017

Pretty helpful app! It could use a cloning feature for entering multiple rates that are similar in detail. Multiple filters within the same shipping rate are treated with AND operators - it might be useful to offer an OR operator, as well. All-in-all, though, Parcelify offered us the solution we needed to work with multiple Canadian postal codes.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

March 16, 2017

It took a little bit of work to configure how I needed to be able to use the software, but I am SO glad we found this app. It lets us do something that we've wanted to do for a long time. Kudos for figuring out how to do it! The choice of units are still a little bit of a mystery to me. But with a little bit of adjustment, this app should work great for the long term.

Using app

Over 1 year

Total reviews

1

Average rating

4.0