Parcelify: Shipping Rates
Parcelify - Custom shipping rates for every online store
Rating
4.9
feedback
173
chart
#1,923
All reviews
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April 7, 2022
Tuve un problema con los envios y el equipo se comunicó personalmente conmigo para solucionarlos. Agradezco la voluntad y buena disposicion
I'm really glad we were able to connect with you! It can be so frustrating when shipping rates break, and we completely understand that. We are committed to resolving this as quickly as we can for you. Thank you for your trust.
April 6, 2022
Response rate is fantastic with these guys! Quick to respond and help me figure out my issues. We use this app because we sell jewelry and also large home goods and we needed a way to differentiate shipping rates. This has worked wonders for us!
March 25, 2022
Been using this app for years - great functionality to cover Shopify's native gaps & amazing support!
March 11, 2022
These guys are always so responsive and helpful to any issues I have along the way. I've been a customer for a couple of years now, and can't stress enough how much time they have saved me by providing a quality product with great support. Thanks!
March 11, 2022
The customer service from Parcelify is wonderful! They provide timely and helpful answers which have allowed us to fully utilize the app.
Feb. 25, 2022
This app has great features and great customer service - I contacted them with a few questions about setup. I've been using it for about a year with no issues. Highly recommend!
Feb. 11, 2022
Parcelify is an amazing app. I cannot recommend it highly enough. Sorted out all my shipping requirements regardless how complex they were. The whole team, Richard, Alex and Nick are all extremely helpful and quick to answer any questions. 5 Stars....
Feb. 9, 2022
Great app that helps define shipping rates clearly and effectively to customers - also, the team are super helpful when needed.
Jan. 27, 2022
Great, practical app - really useful as we have large and varied boxes that go out to customers. Attentive support as well!
Jan. 19, 2022
We installed this app a couple of months ago and it has been incredible! It's easy to use, accurate, and the assistance/guidance during set-up was amazing (thank you, Alex!). Alex provided step-by-step set up instructions for exactly what our store needed, and even figured out a work-around for an automated shipping discount. Amazing product and support!
Jan. 6, 2022
Only way I have found to deal with dimensional weight and special issues. Works great and easy to add new things. Best of all support is exceptional.
Dec. 17, 2021
Parcelify works for exactly what I wanted to be able to do - offer letter mail rates to customers who only purchase flat items that can be shipped in an envelope. I just ran into a bug that was causing the letter mail rate to show to all customers; the Parcelify support team was amazing and went above and beyond to check that my issue was resolved. Definitely recommend - and shout out to Alex! :)
Dec. 2, 2021
Parcelify works great to enhance our shipping methodology. Better yet, the support is immediate and thorough. Very much appreciated!
Nov. 17, 2021
This app works flawlessly and does exactly what I need it to. It was easy to configure, and when I had questions during setup I received excellent support.
Oct. 30, 2021
Great app and support. I have used this app for a few years now and it has been great. On a couple of occasions when I needed support (only because I was using it incorrectly) it was fast and sorted the issue out perfectly! Great app!
Oct. 25, 2021
Excellent customer service, responded within minutes of the request and had the issue resolved. Thank you.
Oct. 10, 2021
I've used this App for multiple Client stores. Gives you more fine control to get Bespoke shipping. I use specifically the Third Party Carrier Calculated Rates. There is normally a bit of configuring you'll need to do with Shopify and the Parcelify team. They are both always very helpful and have awesome support!
Sept. 3, 2021
By far the best shipping rates application out there. We have very complex restrictions on what products can be sold in what territories due to a vast majority of our products being produced under license from companies such as Disney. With Parcelify we have been able to set rules based on tags to achieve exactly what we needed. Another benefit of Parcelify is that when an issue does (rarely) occur, then the response is really fast and the issue is quickly resolved. I've been speaking directly with Richard, one of the co-founders, and he was extremely helpful with working out what went wrong and is very open to feedback on how things can be improved. The only thing that would take this app to the next level would to be able to make changes in bulk to the shipping rates, as at the moment we would have to go manually through all of them and due to us having rates for every individual country this is a lot of work. But I know Parcelify are planning to bring out a lot of features in the future so the app is just going to get better and better!
May 24, 2021
Is the only option available to create rules based on distance without using zipcodes. Support is very good also.
May 9, 2024
This application is essential in any store that has multiple product categories. Without it it would be almost impossible to control the rates of the deliveries of our products. Is has some complexity, but the customer service is helpful and responds pretty fast. It's highly recommended.