All reviews

Rating Breakdown

  • 5
    85% (265 ratings)
  • 4
    7% (23 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (15 ratings)
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5 / 5 Share

March 9, 2021

Great app, couldn't find anything else with such advanced features. Perfect if you have a varied inventory. Support is speedy too.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Really usefull APP to set up different shipping rates based on tags, collections, weight and price. The support is always available to solve any doubt and help with set up.

Using app

About 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 3, 2021

We have been using this app for quite some time. Excellent functionalities. Unbeatable support. Thanks!

Using app

Over 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 30, 2020

Better than shopify default. Richard gave me a personal call to resolve it. Excellent CS. This is absolutely a great app to use if you have dynamic variants or you want to create shipping by collections. Huge one.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hey Watt Wagons! We are happy to help all our customers! All you have to do is shoot us an email. A member of our team is in the process of replying to you right now! Shipping on the Shopify platform is very complicated, seemingly simple things often to turn out to be far more complicated than they need to be. We actually checked, and your rates are working on the Parcelify side - our team will help fix your configuration on the Shopify side of things to get things working again. Best,

5 / 5 Share

Dec. 4, 2020

The support is excellent for this App, Alex really helped to resolve my issue, very knowledgable and friendly! Thanks Alex!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

You can create really powerful shipping rules with Parcelify, and the support team are super helpful and quick to respond - even helping troubleshoot errors in any rules we have set up!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

Our site uses a large variety of shipping methods. Of which all get affected by whether or not the item is or is not in stock. The Parcelify App so far seems to be doing a great job of making the shipping side of our site a better experience for our customers, as well as making our lives much easier to manage it. But most of all I have to say a big thank you to Aaron who did a fantastic job of getting us going. Top class customer service!

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 16, 2020

Flexible app! Excellent support! I demanded for no less than these and Parcelify delivers. My store requires a complicated shipping rate configuration; I emailed customer support and before I knew it, a team of experts was working on it including the co-founder! They even worked on weekends to further perfect the overall set-up. Now my store: (1) offers Free shipping worldwide for purchases $xx.xx and above but only if these come from the same location/app; (2) limits shipping to US only for a certain group of products; (3) offers Free shipping to a certain country for a certain group of products; (4) and so much more. Thank you Aaron and Parcelify for the attention and great support!!!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 2, 2020

Flexible app with great service! Allows for the variables we need to ship our furniture all over the country and control the customer experience and pricing.

Store

Medley

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2020

So far so good. The support is 5 stars! Got my shipping rules set up with ease and it seems a lot less complicated than many other options I tried. Haven't gone live with the migration yet, but the few tests so far have worked well.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 16, 2020

An absolute brilliant application and excellent support! Parcelify enables the implementation of all shipping scenarios, very comprehensive! When I started searching for a shipping app, I tested many but none were as straight forward or dealt with the kind of logistical complexities I was trying to resolve. The support is very prompt, professional and always provides answers to questions/needs. I strongly recommend Parcelify.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2022

Exceptional app. Super stable, and deceptively powerful. We have free local delivery set up along with specific shipping rates for different areas in the UK. I really can't fault this app at all. We've been using it for well over year now and if you're looking for something to sort out your shipping, you need this. It's really good value too. I haven't used the support, so can't comment on that but that says something in itself. Sure, you need to put in an hour or so to figure it out - but it's pretty simple once you get used to it. You also need to be on a Shopify plan that supports carrier rates but if you pay for a basic plan annually, they'll activate it for you if you contact Shopify support. Update - after years of faithful service from this app, today we had an issue. Support was helpful and the issue got fixed (in fact it was nothing to do with the app, something changed on the Shopify end). I always think you can't really rate an app until something goes wrong and you get to see how it gets fixed. Suffice to say, I'm sure I'll be using this app for years to come. Top Drawer - thanks guys.

Using app

About 3 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

Great support and we were able to get exactly what we needed. We got quick answers to questions and personalized setup instructions.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 31, 2020

This app fits my needs perfectly for per item shipping charges based on zones. I had a little confusion on how to set things up in the beginning but Parcelify staff was extremely helpful and once I understood it was very easy. They also quickly fixed a minor bug issue I ran into. Great customer service.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2020

This app has been great for us. It's easy to use, is very straightforward in customizing shipping fees, and has a lot of flexibility. The customer support is strong, as well. A team member often responds to me within a few hours to answer questions, but the app is so self explanatory that I rarely need it.

Using app

Over 5 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 8, 2020

I'm working at the weekend. So is one of the founders of Parcelify. He responded to my email to support about UK postcodes. he quickly understood my specific needs and quickly wrote a bespoke piece of regex to meet them. This is exemplary customer service.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

Amazing app & works perfectly. The support is amazing & they go beyond & above to help! I would highly recommend this app.

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 1, 2020

Hi! I'm looking for a solution to display at checkout different shipping times and rates for certain products. please advise if you're able to provide the solution. thank you.

Store

ZCRAVE

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 30, 2020

I love this app! I installed it to help me set up advanced shipping. The customer service is superb! They guided me in setting everything up and were quick to reply to my emails. I highly recommend this app!

Store

deKor

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2020

Great app. It took a bit of help to set up my rates but it does exactly what I wanted and the support is brilliant - quick, helpful and efficient.

Using app

4 months

Total reviews

4

Average rating

4.8