All reviews

Rating Breakdown

  • 5
    90% (156 ratings)
  • 4
    6% (10 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 100% (172)
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5 / 5 Share

April 16, 2021

Great app once you understand the filters to customize many different product rates, plus country rates for our business. Support team is friendly and great to help get you set up.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2021

Works perfectly for our needs. We needed to offer free shipping, but exclude a certain subset of products, and Parcelify did the trick. Easy to setup and configure!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2021

Very responsive and helpful team behind this app! A+++ customer service! Highly recommend the app and the service.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2021

Great app, couldn't find anything else with such advanced features. Perfect if you have a varied inventory. Support is speedy too.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Really usefull APP to set up different shipping rates based on tags, collections, weight and price. The support is always available to solve any doubt and help with set up.

Using app

About 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 3, 2021

We have been using this app for quite some time. Excellent functionalities. Unbeatable support. Thanks!

Using app

Over 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 19, 2020

You can create really powerful shipping rules with Parcelify, and the support team are super helpful and quick to respond - even helping troubleshoot errors in any rules we have set up!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

Our site uses a large variety of shipping methods. Of which all get affected by whether or not the item is or is not in stock. The Parcelify App so far seems to be doing a great job of making the shipping side of our site a better experience for our customers, as well as making our lives much easier to manage it. But most of all I have to say a big thank you to Aaron who did a fantastic job of getting us going. Top class customer service!

Using app

12 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 2, 2020

Flexible app with great service! Allows for the variables we need to ship our furniture all over the country and control the customer experience and pricing.

Store

Medley

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 22, 2020

So far so good. The support is 5 stars! Got my shipping rules set up with ease and it seems a lot less complicated than many other options I tried. Haven't gone live with the migration yet, but the few tests so far have worked well.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

March 19, 2022

Exceptional app. Super stable, and deceptively powerful. We have free local delivery set up along with specific shipping rates for different areas in the UK. I really can't fault this app at all. We've been using it for well over year now and if you're looking for something to sort out your shipping, you need this. It's really good value too. I haven't used the support, so can't comment on that but that says something in itself. Sure, you need to put in an hour or so to figure it out - but it's pretty simple once you get used to it. You also need to be on a Shopify plan that supports carrier rates but if you pay for a basic plan annually, they'll activate it for you if you contact Shopify support. Update - after years of faithful service from this app, today we had an issue. Support was helpful and the issue got fixed (in fact it was nothing to do with the app, something changed on the Shopify end). I always think you can't really rate an app until something goes wrong and you get to see how it gets fixed. Suffice to say, I'm sure I'll be using this app for years to come. Top Drawer - thanks guys.

Using app

Over 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

Great support and we were able to get exactly what we needed. We got quick answers to questions and personalized setup instructions.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2020

I'm working at the weekend. So is one of the founders of Parcelify. He responded to my email to support about UK postcodes. he quickly understood my specific needs and quickly wrote a bespoke piece of regex to meet them. This is exemplary customer service.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2020

I love this app! I installed it to help me set up advanced shipping. The customer service is superb! They guided me in setting everything up and were quick to reply to my emails. I highly recommend this app!

Store

deKor

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2020

Great app. It took a bit of help to set up my rates but it does exactly what I wanted and the support is brilliant - quick, helpful and efficient.

Using app

4 months

Total reviews

4

Average rating

4.8

5 / 5 Share

June 24, 2020

Good App. Great Support. It is the solution in the absence of a good native feeder in Shopify. With Parcelify I manage to adequately determine the values ​​by city, region or even other parameters. I recommend it.

Using app

Over 1 year

Total reviews

8

Average rating

4.9

5 / 5 Share

June 12, 2020

I use this app to help me subdivide some regions in my country with zipcodes and weight. The app is great for what I need and the customer care service is even better. I have this app in 4 stores and I highly recommend it!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2020

I'm a super satisfied new user not only because the app does an excellent job (with already over 23 shipping rates active from the start, each featuring several conditions) but also because of Alex remarkable effectiveness and kindness to support me along the start-up process through a ping-pong of messages exchanged at lightning speed despite the tough & busy time we're all going through due to Coronavirus. Bravo Alex, congratulazioni a Shopify e ancora grazie da Firenze! -Antonio

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2020

Alex was incredibly helpful and went above and beyond in assisting us with the set up of our multiple shipping rules. He was patient and explained everything so we now have the understanding to proceed with changes on our own in a confident manner. Thank you so much, Alex!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2020

Great app, very flexible, responsive and helpful support! We were able to create some fairly complex shipping scenarios.

Using app

2 days

Total reviews

2

Average rating

5.0