All reviews

Rating Breakdown

  • 5
    85% (265 ratings)
  • 4
    7% (23 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (15 ratings)
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5 / 5 Share

June 24, 2020

Good App. Great Support. It is the solution in the absence of a good native feeder in Shopify. With Parcelify I manage to adequately determine the values ​​by city, region or even other parameters. I recommend it.

Using app

Over 3 years

Total reviews

8

Average rating

4.9

5 / 5 Share

June 12, 2020

I use this app to help me subdivide some regions in my country with zipcodes and weight. The app is great for what I need and the customer care service is even better. I have this app in 4 stores and I highly recommend it!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2020

I'm a super satisfied new user not only because the app does an excellent job (with already over 23 shipping rates active from the start, each featuring several conditions) but also because of Alex remarkable effectiveness and kindness to support me along the start-up process through a ping-pong of messages exchanged at lightning speed despite the tough & busy time we're all going through due to Coronavirus. Bravo Alex, congratulazioni a Shopify e ancora grazie da Firenze! -Antonio

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2020

Alex was incredibly helpful and went above and beyond in assisting us with the set up of our multiple shipping rules. He was patient and explained everything so we now have the understanding to proceed with changes on our own in a confident manner. Thank you so much, Alex!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2020

Great app, very flexible, responsive and helpful support! We were able to create some fairly complex shipping scenarios.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2020

excellent app now is easier to do the rates for all my customers . the only thing is ask you if you can add the filter customer tag. please if you can do it i will be able to rate all my clients

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2020

Whilst I'm sure that most businesses on shopify believe they have complicated shipping scenarios to tackle believe me when I say that these guys have the answer. Parcelify works very well at helping you display the rates that you want displayed to your customers. In my case I needed to charge customers differently (based on the packaging required) even though the weight and address might be identical. Shopify's original shipping settings didnt allow me to do that and customers were selecting the wrong shipping method routinely. Thats a thing of the past with Parcelify. The customer service was fantastic (big shout out to Alex and Aaron too) -everything explained clearly and in simple terms to help you go away achieve what you need with the app. The 1 month free trial is great as it allows you time to get everything set up and tested in time. Keep up the good work guys!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2020

The customer service on this app is great - timely and knowledgeable. We are using it for free shipping options as well as customized shipping rate for certain items or shipping to certain states. Well done!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2020

Simple and seamless solution with awesome support, really helpful at addressing a bug that appeared in my implementation of the app! Would recommend.

Store

Branch

Using app

About 1 year

Total reviews

11

Average rating

4.6

5 / 5 Share

Jan. 14, 2020

this app help us to organize our shipping rates, and support is te best! ........................................................................................................

Using app

About 2 years

Total reviews

4

Average rating

3.5

5 / 5 Share

Dec. 9, 2019

I carry heavier and lighter items in my store and was looking for an app that would help me figure out the right shipping profiles. I was stuck a few times but Parcelify's truly excellent customer support helped me out every time when I had questions. I highly recommend them!!! Parcelify is a great app with a helpful, supportive and knowledgable team behind it.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2019

I used this app to help me with the most difficult task of organizing my shipping rates. From the moment I tried it, I realized that this app would become my most valuable asset in my store's app list. I appreciated the personal email responses and all their suggestions were on-point. I will recommend this app to anyone who wants to reduce the headache of manually editing shipping rates.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 28, 2020

We've been using Parcelify for a while now and VERY happy with the product and support. We have very complex shipping rules based on product location, product tags, customer location, weight of cart, value of cart, etc and Parcelify is able to meet our needs. Update 4/28: We had a strange bug/issue that we raised to the team. They were amazing communicators and quickly solved the issue and got us back online. Highly recommended!!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2019

Alex in support has been really helpful. UK postcodes can be difficult because of overlapping letters in the codes. Alex helped to resolve quickly coming up with a great solutions each time. The app can handle pretty complex shipping rules for varying suppliers with different delivery rates. Highly recommend.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2019

good!Very convenient, powerful, customer service is very quick and very friendly. I highly recommend it.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2019

This is an excellent app. I was able to set up shipping rules that I thought were complex but which the app handled with ease. It has excellent help documentation, and when I needed advice on something the team responded quickly and gave really clear and helpful guidance. Thanks!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 1, 2019

I went through so many apps trying to find one that could handle my complex shipping rates for print on demand products. Parcelify is great. They have excellent customer service and helped me get everything working properly.

Using app

About 1 year

Total reviews

4

Average rating

2.3

5 / 5 Share

Oct. 1, 2019

Great App!! We are now able to compete with Amazon sales on our Shopify account. We have only just scratched the surface of this app, and we are excited for the new sales

Store

AirTurn

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2019

AMAZING customer service! I had no idea what I was doing and emailed telling them exactly what I wanted to do. In less than 24 hours I received an email requesting information from me on the set up I wanted to do and again, in under 24 hours I received a detailed instruction email personalized to me and my shop. I had a little difficulty as I worked with it due to my own lack of knowledge on the tech end and they were so accommodating in providing screenshots and even the exact settings because I have a lot of custom variants on drop shipping items. Aaron with customer service worked with me for about 4 days back and forth with around 11 emails and my shop is up and running. Thank you so much! This product is exactly what I need for being able to use integrated services from websites who do fulfillment with shipping with flat rates.

Using app

6 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 10, 2019

Brilliant app to setup different shipping rates based on country, product etc. Had to get used to the logic for some filters, but support was really responsive and helpful.

Using app

Over 2 years

Total reviews

3

Average rating

5.0