Provocia review for Parcel Panel Order Tracking
July 11, 2023
HORROR - DO NOT INSTALL (writing this from my 2nd store) I thought this app works for a long time, and I've turned on option so my customers get notified when their order is Ready, In transit or Delivered. But this fkin app does not work. It said Order READY all the time when the clearly orders were delivered and my customers opened up disputes few days before they recieved their orders and they all won dispute causing me to lose thousands of USD because of this fked up app. DO NOT INSTALL TRUST ME: You'll regret it, it's full of bugs and doesn't track properly. I'm going to take legal action against this app and they'll see how it is whne you get fked up
Store
Provocia
Using app
About 2 months
Hi there, Thank you for your trust and taking the time to leave a valued feedback for us. We are terribly sorry for the inconvenience and troubles caused to you. After thoroughly reviewing your accounts, it appears that the problem you're encountering is due to a mismatch between couriers. We have solved this issue already and all your orders are updated with the latest tracking info, you could confirm it on your side. And this issue will not happen again in the future, you could rest assured of that. In terms of the detailed reasons and solution, we have explained to you through our official email, please kindly check your mailbox. Sincerely apologize that we fell short of your expectations.🙇 And much appreciated for your patience and understadning. Kind regards, Parcel Panel
Shopify Order Tracking App, Track Order Status, Parcel Panel