Micro Nutrients review for Parcel Panel Order Tracking

Hi There, Hope you are doing well. Thank you very much for sharing your feedback with us. Our team takes your comments very seriously, and we’d like to address your concerns as follows: We’d like to assure you that our payment policy fully complies with Shopify’s policy, and there have been no violations. Regarding the $8,000 usage fee you mentioned, we will conduct a thorough investigation and provide you with a detailed response via email. If any overcharge is confirmed, we will certainly issue a refund. Concerning the email notification issue, our technical team has verified that the emails were indeed sent from our system. However, it’s possible that they were blocked by your email service provider, which may have prevented delivery. We sincerely apologize for any inconvenience this may have caused. To ensure clarity, we will send you a comprehensive breakdown of your additional quota usage via email, along with our proposed solution to resolve this matter. We truly appreciate your patience and support throughout this process. Please know that we’re committed to working with you to address and resolve these issues. If you have any further questions or concerns, don’t hesitate to reach out. Best regards, Parcel Panel Support Team