ParcelWILL Order Tracking
Formerly Parcel Panel order tracker: track orders & boost CSAT
Rating
4.9
feedback
2,317
chart
#31
All reviews
Review RSS Feed
Aug. 19, 2023
Recently started using the app and so far seems too promising. Till now my customer support team had a really bad time responding to the customer queries about tracking. Now things seems to be sorted.
Aug. 16, 2023
This app gets the job done! I've been using it for several years now and I'm very happy with it. It's easy to set up, to customize, it seamlessly integrates with my store and makes the work so much easier. The support has always been outstanding, very fast response-time and always with a quick solution at hand. In my 5+ years with Shopify this is an e-commerce essential, one of very few apps, you simply need!
Aug. 15, 2023
It has been good so far. Very helpful people who helped me with my questions and the app is working very well for me
Aug. 12, 2023
Great customer support. They quickly responded to my issue and resolved it correctly the first time.
Aug. 8, 2023
Donna has been really patient and kind in helping me as a beginner, I would be very happy to have people like this in my team
Aug. 4, 2023
Use this app on all my stores. It is one of the essentials. Highly recommend it. Support responds to all inquiries extremely quick & resolves any issues. Lifetime supporter
Hi， Thank you for your positive comment and feedback , we are happy to hear that our support has provided a good experience for you. And your encouragement will keep us moving forward and constantly improving our service. If you ever have any questions or concerns about our app, please don't hesitate to reach out to us. Best regards Parcel Panel
Aug. 3, 2023
I just started with this application and I must say I'm very impressed. The customer service support is very responsive and on point and a pleasure to do business with.
Using app
About 2 hours
Total reviews
3
Average rating
5.0
Hi, We would really appreciate you taking a moment from your busy schedule to provide some feedback on that. And thank you very much for your recognition of our customer survice. Please let us know if there is anything else you need from us or any other information or support that we can provide. Best regards Parcel Panel
Aug. 2, 2023
The customer support is very very prompt. Replies within minutes! Keep it up. Happy to try out Parcel Panel. Jane and Mig attended to my request. They were amazing.
Hi， Thank you for your positive comment and feedback , we are happy to hear that our support has provided a good experience for you. If you ever have any questions or concerns about our app, please don't hesitate to reach out to us. Best regards Parcel Panel
July 30, 2023
Great app and their support team is AMAZING. Extremely helpful, fast replies. Definitely recommending
Hi, Thank you for your five-stars and nice feedback !! We value all your remarks, and we will try our best to improve our service. If there is any problem, we will always be beside you and provide relevant service and support. Best regards Parcel Panel
July 29, 2023
Very good app, all the infos are where they should be. All the needed ones but not too much. Free for the starters, and with good customer service. Its great.
Hi, Your feedback is greatly appreciated and will be used to improve our services!! If there is any problem, we will always be beside you and provide relevant service and support. Best regards Parcel Panel
July 28, 2023
super fast assistance it is a pleasure to work with you. Thanks Thanks Thanks Thanks Thanks Thanks Thanks
July 23, 2023
Great customer support, even on a sunday! In addition very great interface and a lot of options to customize. Give it a shot!
Hi, Thank you for sharing your positive experience with our app. We are thrilled to hear that we were able to assist you quickly and effectively. Your recommendation means a lot to us and we appreciate your support. If you have any further questions or feedback, please don't hesitate to reach out to us. Best regards, Parcel Panel
July 21, 2023
I'm very happy with such a positive experience with the Order Tracking app! It's always great to find a tool that makes managing online orders more convenient and efficient. These kinds of apps can certainly save you time and help you stay organized with your purchases. and wonderful experience with the app's support as well! Good customer support is a crucial aspect of any app or service, as it ensures that users can receive assistance and resolve any issues they might encounter promptly.
We are glad to hear that you had a positive experience with the our app and our support team. It's great to have tools that make online ordering more efficient and convenient, and good customer support is essential for ensuring a smooth experience. Enjoy using the app!
July 19, 2023
Great support and assistance, recommend with open mind. Great app to increase the conversion rate!!!
Thank you for your feedback. We're glad to hear that you find our app useful and that our support team has been able to assist you quickly and efficiently. If you have any further comments or suggestions, please don't hesitate to let us know.
July 16, 2023
Service client très rapide, attentif et vraiment très cool, merci Elly :) Elle a su répondre à mes attentes c'est parfait!
Thank you for your positive feedback about our app! We're thrilled to hear that it does what you expect and that our support team, especially Elly, was really helpful. We appreciate your recommendation and hope that you continue to enjoy using our app. Please don't hesitate to reach out if you have any further questions or concerns.
July 15, 2023
amazing app for real, love it. They even gave me an extended trial for the app. It is very useful, and looks very trustful for my store
Thank you for your positive feedback about our app! We're glad to hear that you love it and that it has been useful for your store. Our team is committed to providing a trustworthy and valuable experience for our users, and we're glad that it shows. Thank you for using our app, and please let us know if you have any further feedback or suggestions.
July 15, 2023
Extremely fast after-sales service and request processed in record time! I highly recommend this application!
Thank you for your positive feedback! We're glad to hear that our after-sales service was extremely fast and that your request was processed in record time. We appreciate your recommendation of our application and hope that you continue to enjoy using it. Please don't hesitate to reach out if you have any further questions or concerns.
July 13, 2023
todo funciona bien, y tiene un buen soporte en linea, espero me pueda ayudar en el seguimiento de mis pedidos.
Hi, Thank you for your positive feedback about our Parcel Panel app. If you have any further questions or concerns, please do not hesitate to reach out to us. Best regards, Parcel Panel
July 12, 2023
Great app and help center even better! very quick and helpful. I would recommend to anyone who has a store in shopify
Hi, Thank you for sharing your positive experience with our app and help center. We are thrilled to hear that we were able to assist you quickly and effectively. Your recommendation means a lot to us and we appreciate your support. If you have any further questions or feedback, please don't hesitate to reach out to us. Best regards, Parcel Panel
July 11, 2023
Very good app. Perfect support by chat. Thank you . Solved my problem in less then 15 minuts. So happy!!
Hi, Thank you for sharing your positive experience with our app. We are thrilled to hear that we were able to assist you quickly and effectively. Your recommendation means a lot to us and we appreciate your support. If you have any further questions or feedback, please don't hesitate to reach out to us. Best regards, Parcel Panel