All reviews

Rating Breakdown

  • 5
    97% (2,051 ratings)
  • 4
    3% (55 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (9 ratings)

Reviews with Text

  • 70% (1,485)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 11, 2022

Their support dep. has been wonderful to work with. Always very quick, and helpful. They have helped us solve that every part of the transactional messages in Parcel Panel Order Tracking now has been translated to our native language. The feedback from our customers is that they love to get a full update on the shipping. We can highly recommend Parcel Panel Order Tracking if you want to automatically keep your customers updated on every step of the delivery process, from your warehouse to their doorstep.

Using app

29 days

Total reviews

13

Average rating

4.7

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lara | Parcel Panel

5 / 5 Share

July 3, 2022

Simple et efficace. Je viens juste de l'installer et ça a l'air de correspondre à mes attentes. Good

Using app

About 1 hour

Total reviews

15

Average rating

4.9

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Mig | Parcel Panel

5 / 5 Share

June 28, 2022

The has a lot of great features, different upgrade tiers, flexibility, and the customer support is great.

Using app

23 minutes

Total reviews

11

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel

5 / 5 Share

June 25, 2022

Best app tracking ever <3 I recommend it for your online store ! Thank you for the support client, is the best.

Using app

41 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Mig | Parcel Panel

5 / 5 Share

June 20, 2022

The best tracking app for Shopify hands down, and I've used a few different ones. The customer service is really good, they are super nice and helpful and reply within a few minutes in the live chat which is awesome

Store

Bentior

Using app

7 days

Total reviews

9

Average rating

4.7

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Mig | Parcel Panel

5 / 5 Share

June 20, 2022

super nice. really brings it all together nicely for both the customers and the fulfillment team. The dashboards are great, and order tracking page reduces the amount of messages we receive. Works for South African couriers too!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lara | Parcel Panel

5 / 5 Share

June 14, 2022

Always fast and efficient support! This is a great app! I highly recommend it to all my friends who are doing E-commerce.

Store

Titiboo

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Mig | Parcel Panel

5 / 5 Share

June 14, 2022

been awesome. Supports are very responsive and willing to reflect our needs. better than other apps. recommended!

Using app

13 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel

5 / 5 Share

June 8, 2022

Parfait le service après vente est top ! L’application envoie en automatique les e-mails de suivi au client.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Mig | Parcel Panel

5 / 5 Share

June 6, 2022

I follow all my shipments with parcel panel and I am very satisfied. A lot of settings available, and the customer care is very fast and reliable. I recommend this app

Using app

Almost 3 years

Total reviews

8

Average rating

4.9

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Mig | Parcel Panel

5 / 5 Share

June 6, 2022

L'application fonctionne parfaitement. De plus le service client répond rapidement. C'est vraiment un plus pour une boutique en ligne d'avoir un suivi de colis de qualité comme celui-ci

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Mig | Parcel Panel

5 / 5 Share

June 5, 2022

Support auch an Sonntagen, was will man mehr :) Funktionen top, Support top, kann ich nur empfehlen.

Using app

About 15 hours

Total reviews

12

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lara | Parcel Panel

5 / 5 Share

June 1, 2022

Support was excellent. I need some help with the delivery email notifications and some html work and they got it done very quickly. They are responsive.

Store

Anhem

Using app

5 months

Total reviews

22

Average rating

4.9

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lara | Parcel Panel

5 / 5 Share

June 1, 2022

My order contains 2 shipments, but only one tracking number can show on the Orders Page. Lara is helpful to give me advice that maybe I can do a suborder in Shopify, but not sure if it works. But anyway, Lara is nice.

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lara | Parcel Panel

5 / 5 Share

June 1, 2022

very nice and fast support, thanks for the help and fast assist removing the branding of parcel panel from my store

Store

CSTech

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Mig | Parcel Panel

5 / 5 Share

June 1, 2022

Customer Service is impeccable! Really worth while to investigate this app. Really well priced as well and beleive me we searched ALOT!

Using app

About 3 hours

Total reviews

3

Average rating

3.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel

5 / 5 Share

May 24, 2022

I needed help with set up and support was excellent, resolved my problem quickly for me, thanks for your help

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel

5 / 5 Share

May 17, 2022

Very useful app ! I recommand at 100%. The app has saved me hours of customer service. Thank you for your help

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel

5 / 5 Share

May 17, 2022

Just had a chat with Lexie, who helped me to solve my issue in literally one minute. This is top-notch service :) Now about the app: I love the dropshipping mode that will let you exclude several phrases from the tracking details. Another feature I heve not seen often, is the opton to manually translate (or exchange) standard tracking messages to your personal liking. All in one: I am super happy with this app and defenitelyy going to keep it :)

Using app

3 days

Total reviews

8

Average rating

4.5

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel

5 / 5 Share

May 16, 2022

Great app! Very responsive and adequate team. They allow you to have 20 users monthly to use app services for free, which is more than enough.

Store

Gemzel

Using app

About 2 years

Total reviews

3

Average rating

4.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Mig | Parcel Panel