All reviews

Rating Breakdown

  • 5
    97% (2,051 ratings)
  • 4
    3% (55 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (9 ratings)

Reviews with Text

  • 70% (1,485)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 16, 2022

The app is very easy to install and use and provides all the information my customers need to track their order

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel

5 / 5 Share

May 14, 2022

The Parcel Panel app is awesome. I used another app to track my orders, but these days I use the parcel panel. The price of app is affordable for small businesses and the support service is excellent. I love how Lexie has helped me whenever I need help.

Store

Muglans

Using app

28 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel

5 / 5 Share

May 14, 2022

The support team is amazing. The app works great and Lexie helped us increase the quota to 50. Thank you so much!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel

5 / 5 Share

May 12, 2022

Great customer service and available during late hours of the night! I love the convenience their app brings for our company as well as our customers!

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Ellyssa | Parcel Panel

5 / 5 Share

May 5, 2022

Thank you Lexie for the super fast support and very friendly customer service. No regrets using this app!

Store

Sourcy

Using app

24 days

Total reviews

7

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel

5 / 5 Share

May 4, 2022

WOW... Fantastic customer service with instant help to solve a tough customization problem that WORKS PERFECTLY. Simply amazing!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel

5 / 5 Share

April 30, 2022

Me ha servido bastante bien la versión gratuita, sin duda migrare a la version de pago cuando mis necesidades lo requieran

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lara | Parcel Panel

5 / 5 Share

April 30, 2022

I used this app since the store is opened, it is great for tracking all orders and easy to use and integrate. Customers service is very helpful too

Using app

About 1 year

Total reviews

19

Average rating

3.5

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lara | Parcel Panel

5 / 5 Share

April 28, 2022

The ability to create own tracking is fantastic. Highly recommended for serious merchant doing their own delivery.

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Mig | Parcel Panel

5 / 5 Share

April 22, 2022

Superbe équipe, toujours là quand on a besoin d'eux, serviable, problème régler en moins de 5 min, je recommande fortement Parcel Panel.

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Bonjour! Merci beaucoup d'avoir pris le temps de nous faire part de vos commentaires sur Parcel Panel. Nous continuerons à fournir de meilleures fonctions et un meilleur service à nos clients comme vous.🤗 Si vous avez besoin d'une autre assistance, n'hésitez pas à nous contacter sur le chat en direct. Best Regards, Lexie | Parcel Panel

5 / 5 Share

April 20, 2022

Great app ! Amazing support ! i highly recommend using it I had a problem with the integrations and some feature and my problem has been solved in less than an hour

Using app

About 2 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel

5 / 5 Share

April 19, 2022

Just wanna make one thing clear. This app has the best customer service, Huge thanks to Mig for all the help!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Mig | Parcel Panel

4 / 5 Share

April 19, 2022

The after-sales service is awesome, the overall sense of use is good, the customer can check the clear logistics information, with map support and estimated arrival period, using it can solve my problems

Using app

About 1 month

Total reviews

3

Average rating

4.7

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel

5 / 5 Share

Feb. 6, 2023

This app is excellent. I have a lot of confidence in using it. The support from Lexie is always spot on and soooo quick. Lexie understands exactly what needs to be done.

Using app

10 months

Total reviews

9

Average rating

4.2

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel

5 / 5 Share

April 14, 2022

Útil y sencilla. Asistencia al cliente impecable, lo recomiendo y la volveré a usar para futuros proyectos.

Store

Neon 51

Using app

24 days

Total reviews

7

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lara | Parcel Panel

5 / 5 Share

April 13, 2022

Best tracking app on the app store so far, with tons of customizations! the support is blazing fast. Highly recommended! 10 STARS!!!

Using app

3 days

Total reviews

8

Average rating

4.6

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Ellyssa | Parcel Panel

5 / 5 Share

April 11, 2022

Great app, provides us with certainty that our customers know where their packages are. We really appreciate how fast and helpful the customer service team are. They always answer our questions within minutes, and always have a solution for every problem. Thanks guys!

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel

5 / 5 Share

April 5, 2022

Great app and great customer service. They even offer a new free special offer increasing the free plan limit.

Using app

Over 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Ellyssa | Parcel Panel

5 / 5 Share

April 2, 2022

Super happy to work with their support team. They do understand and appreciate you. Fast response times and great communication

Using app

8 months

Total reviews

11

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel

5 / 5 Share

March 30, 2022

Quick help! Really appreciated the service. Solved the issue with minimum effort from my side. Thanks again

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi Naming This Later! Thank you so much for taking time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel