ParcelWILL Order Tracking
Formerly Parcel Panel order tracker: track orders & boost CSAT
Rating
4.9
feedback
2,323
chart
#35
All reviews
Review RSS Feed
Feb. 9, 2022
prefect app and perfect customer support fast action from them customer service when i asked them to help me.
Hello there! Thank you so much for taking time to share your experience on Parcel Panel with us. We will continue to provide better apps and service for customers like you 🤗 Should you need any further support, please feel free to contact us on Live Chat. Best Regards, Ellyssa | Parcel Panel
Jan. 28, 2022
I use this app to track my orders and it works perfect. Aswell the Support ist very very kind and will always try to help you out! I can recommend it!
Hello there! Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other help, please do not hesitate to contact us on Live Chat. Best Regards, Mig | Parcel Panel
Jan. 27, 2022
Excellent app and customer service, very reactive ! Thanks a lot to Mig for your help and patience :)
Hello there! Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other help, please do not hesitate to contact us on Live Chat. Best Regards, Mig | Parcel Panel
Jan. 26, 2022
I really appreciate their fast customer service they provide for any question or concerns that needs immediate attention. They reply really fast and solve any issue regarding order tracking and real time synching. Big thanks to Lexie and Nona for helping me.
Hello there! Thank you so much for taking time to share your experience on Parcel Panel with us. That is a big motivation for us to provide better apps and service for customers like you 🤗 Should you need any further support, please feel free to contact us on Live Chat. Best Regards, Lexie | Parcel Panel
Jan. 19, 2022
Excellent app, with good features for tracking information and upsell. A and customer care. A differentiator is customer service, they always try to solve the problems and understand the client scenario.
Hello there! Thank you very much for sharing your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other help, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel
Jan. 18, 2022
Really helpful app for tracking, thank you! Customer service is also responsive and have been so helpful with the setup of everything!! :)
Hello there! Thank you very much for sharing your valuable feedback on Parcel Panel with us. We will continue to provide better function and service to our customers like you.🤗 Should you need any other help, please do not hesitate to contact us on Live Chat. Best Regards, Mig | Parcel Panel
Jan. 12, 2022
I used the app to help me track packages and send notifications to members. I like the design and ease of creating notification templates. Lexie has helped me tremendously. Great Customer Service, Fast Response, and Very knowledgeable.
Hello there! Thank you very much for sharing your valuable feedback on Parcel Panel with us. We will continue to provide better function and service to our customers like you.🤗 Should you need any other help, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel
Jan. 12, 2022
The tracking page works well and their support is responsive and willing to go the extra mile to resolve issues. I had a Google Search Console error from their page, and the Parcel Panel support team requested collaborator access and resolved in about a day. Very positive experience.
Hello there! Thank you very much for sharing your valuable feedback on Parcel Panel with us. We will continue to provide better function and service to our customers like you.🤗 Should you need any other help, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel
Jan. 6, 2022
Great customer service! Customer service responds right away and the order sync was seamless. I like the aesthetic too.
Hello there! Thank you very much for sharing your valuable feedback on Parcel Panel with us. We will continue to provide better function and service to our customers like you.🤗 Should you need any other help, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel
Dec. 31, 2021
Very good APP, great customer support! Very simple and easy to use, it is very helpful for our customers to check the status of the order at any time. Highly recommended for everyone!
Dec. 31, 2021
Very accurate tracking App that help me and my customers getting updates of the orders' location. Great customer service as they are always there for you willing to solve any kind of problems. Just send a message to them and the problem is already solved.
Hello there! Thank you very much for sharing your valuable feedback on Parcel Panel with us. We will continue to provide better function and service to our customers like you.🤗 Should you need any other help, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel
Dec. 28, 2021
One of the best tracking app you can get on shopify ;) Very easy to set up and a very helpful customer service!
Dec. 25, 2021
would leave 1 star if I could. signed up on a free plan which is supposed to have a quota of 20, however after installing the app it showed 0 as quota available. Very misleading money grabbers. Stay well away!!!
Hello there! Lexie here from Support Team. Thank you for taking the time to share your valuable feedback on Parcel Panel with us. I'm sorry to hear about the issues you are facing with Parcel Panel. Regarding the quota issue, I've checked that it's because the orders that are synced to the system exceeded 20 quota. I am more than happy to help resolve your issues in detail and I've contacted you via email and live chat to follow up with you. I look forward to chatting with you! Lexie | Parcel Panel
Dec. 19, 2021
The app works very well and the team is super helpful. I highly recommend downloading Parcel Panel :)
Dec. 18, 2021
So far, so good. Price is right for the amount of orders I get. Support helped me understand the system better. I really like the branded Tracking Page and notification feature, would highly recommend for dropshippers.
Dec. 12, 2021
This app has saved me so much time and helped me scale from a few orders a day to now 40+ per day. The team are so helpful and quick to respond, they worked to resolve a tricky problem for me as my platform needed to cover two completely different tracking codes per delivery. They experimented and tested until they solved it and the result has totally changed my previous (and extremely time consuming) shipping process. Could not recommend more!
Nov. 29, 2021
Very cool App. I asked them for a Favour & they were able to do it very quickly, without any Discussion.
Nov. 25, 2021
Very good customer service and they offer a cost effective plan compared to other competitors. Everything works well.
Nov. 10, 2021
The customer service responded quickly and solved my problem very well. Thanks Lexie, I will introduce this app to my other friends.
Oct. 26, 2021
It works wonders for tracking my customer's packages and providing them with real-time information, etc. Thanks!