CWILL Order Tracking
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Had a great experience with Cecilia today! I couldn't figure out why my tracking page wasn't working, and she immediately pinpointed the issue. She also helped me remove the branding without any hassle. Best support of the day, highly recommended!
Was helped by the customer support. It was fantasic!
word goed geholpen via de chat.
Easy to use, professional looking, has helped continue our branding through tracking and keeping customers happy and informed. Support is fast and helpful.
Very good experience and customers service!
C'est simplement l'app qui m'évite de passer 4h par jours sur mon SAV
Issue resolved very fast. Great costumer support and app overall
Thank you for your excellent support and quick assistance. Everything was explained clearly. I really appreciate your help!
Clicking a tracking number in my Shopify admin orders view sends me to a broken page instead of the correct tracking site - reported it days ago and support still hasn't fixed it tell me to talk to Shopify support instead of fixing it! never heppend to me before Very disappointing! Nothing but bugs since I installed this app - it's frustrating
Dear Vedya, We're truly sorry for the frustrating experience you had. After reviewing your case, we identified that the issue was caused by multiple third-party apps updating the same tracking link field in Shopify. When more than one app manages this field, the most recent update overwrites the previous one, which resulted in the unexpected tracking link behavior you experienced. To help resolve the issue, we've already had one of our product specialists reach out to you with detailed instructions on how to prevent this from happening in the future. Please kindly check your email, where you'll find the recommended configuration steps. We truly appreciate your feedback, as it helps us improve both our product and our support. If you have any further questions or need additional assistance, please don't hesitate to reply to our email or reach out to us via Live Chat. We're committed to making this right. CWILL Order Tracking Team
qucik reponse to solve my enquiry smoothly.
Great app. The best for order tracking
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