ParcelWILL Order Tracking
Formerly Parcel Panel order tracker: track orders & boost CSAT
Rating
4.9
feedback
2,304
chart
#34
All reviews
Review RSS Feed
Jan. 8, 2026
Unreliable app... Didn't update the tracking links correctly for all orders. My customers saw the tracking link from China. Don't recommend
Hi Team, This is ParcelWILL reaching out. We truly appreciate the conversations we’ve had with you over live chat, and we’d be honored to continue building our partnership together. Regarding the tracking link synchronization you mentioned — we’re delighted to share that our team has already implemented a solution for you. Our system seamlessly supports this feature, so you can enjoy reliable, real‑time tracking updates moving forward. Beyond that, we’d love to explore how we can tailor our services even more closely to your workflow and goals. Whether it’s streamlining your shipping process, customizing reporting, or adding specific features you need — we’re here to listen and co‑create solutions that truly fit your business. Whenever you’re ready to chat further, we’d be happy to continue the conversation in whatever format works best for you. Looking forward to hearing your thoughts! Best regards Zoey ParcelWILL Support Team
Jan. 8, 2026
Jan. 8, 2026
The app does what it's supposed to do - in-house tracking with a lot of useful features. Very responsive team via live chat (less than 3 minutes response time every time)
Jan. 7, 2026
donna is really the best tbh and your support is amazing as always thanks guys
Jan. 7, 2026
Jan. 6, 2026
Toller Support. Man bekommt sofort Hilfe. Bisher konnten alle Anfragen schnell und einfach gelöst werden.
Jan. 6, 2026
We use parcel panel on both our stores and it's ace! Thanks Jane, you are amazing :)