ParcelWILL Order Tracking
Formerly Parcel Panel order tracker: track orders & boost CSAT
Rating
4.9
feedback
2,317
chart
#32
All reviews
Review RSS Feed
July 2, 2024
The start of work with the service exceeded all expectations. Let's see how the service shows itself in operation.
July 2, 2024
For now - great. The quickest support I've ever seen. App is quite easy to understand and gives a lot of possibilities. We are waiting for adding third-party courier. Good to know, that there is a possibility of adjusting courier list to your needs.
June 30, 2024
Great App, easy to install and when you have a question they have sorted it in no time.
June 29, 2024
**Fantastic Parcel Tracking Experience with Parcel Panel!** I recently had the pleasure of using Parcel Panel's order tracking service, and I must say, it exceeded my expectations. From start to finish, the process was smooth and hassle-free, thanks to their intuitive interface and detailed updates. One standout feature of my experience was the exceptional customer service provided by Jessica. Her assistance was nothing short of exemplary; she was knowledgeable, patient, and incredibly helpful throughout my inquiries. Jessica's dedication to ensuring I had all the information I needed truly made a difference in my overall satisfaction with Parcel Panel. The tracking system itself was user-friendly and provided real-time updates on the whereabouts of my package, which gave me peace of mind knowing exactly where my shipment was at all times. Parcel Panel's attention to detail and commitment to customer satisfaction are evident in every aspect of their service. Overall, I highly recommend Parcel Panel for anyone looking for reliable order tracking services, and I especially commend Jessica for her outstanding service. Thank you, Parcel Panel, and thank you, Jessica, for making my experience so positive!
June 26, 2024
I totally recommend the parcel panel app maybe there is just one issue that it doesn't track or it have slow updates on the italian carrier le poste italiane
June 24, 2024
June 21, 2024
Hello, I hope this email finds you well. We noticed your recent 3-star rating and wanted to see if there's anything we can do to enhance your experience with our app. Your feedback is incredibly valuable to us. While you didn't provide specific comments, we would be grateful if you could share more details. Your insights are crucial for us to understand and address any issues you might have faced. Please feel free to share any difficulties or suggestions. We're committed to ensuring a positive experience and are here to support you. Thank you for your time and feedback. We eagerly await your response and are dedicated to resolving any concerns you may have. Warm regards, Hugo Parcel Panel Team
June 20, 2024
W's in the chat, I asked for them giving me extra quota, and they did that + removing the branding. + The GIF's section is so funny, I love that. definitely worth it, I have used it for my previous store, its tracking page layout is so professional and neat.
June 19, 2024
You need this app to keep your customers on your website and give them the required updates on the shipments. You dont want to send them directly to the courriers tracking page this is much more professional. and they have a lovely customer service team really fast and responsive and helpful. thank you Jessca for your help