CWILL Order Tracking

So far, I'm very pleased with the app. I had a question and customer service responded very quicky and solved my issue.

Servizio clienti perfetto!

Great!

Thank you Donna! You're always so responsive when you need help!

great app

I used to absolutely love Parcel Panel but they are experiencing huge technical issues that have cost us a lot of money. They tracking is completely off due to the increase of the holidays which 100% not their fault. That being said as someone coming from a programming background there are multiple workarounds that they could easily have done to resolve these issues. The software is not tracking properly for USPS as it currently sits and will only cause massive frustration for your customers it’s best they see the actually tracking info provided by USPS itself than rely on Parcel Panels API data.

Application très utile et service client impressionnant

Update: We have since switched to another provider due to ongoing issues. Tracking was often inaccurate, which required us to contact support repeatedly. The support team was responsive, but resolving tracking problems through chat took more time than it would have to update things manually—especially since there’s still no option to edit tracking ourselves. Additionally, the delivery page layout wasn’t a good fit for our brand; it felt too basic and unprofessional for what we needed. Still rating 3 stars, as the app works for basic needs, but it just didn’t meet our expectations for flexibility or presentation. Original Review: So far it is pretty good. I have run into some issues though. Tracking will not always be 100% accurate and there is no way to manually change this. I have had the app installed about 2 weeks and have had 5 chats regarding updating the tracking numbers all taking 1-2 days. I hope they implement a manual change soon as i waste more time on the chat fixing the issue than it would take me to manually do. So for now it gets a 3 star. ill update again later if improved.

It's great

Your support is top !!!!!! Thank you!!!!! Great Product !!

Great vendor - quick responses and was able to customize the app to my needs!

非常人性化

Fantastic way to provide peace of mind for clients

Really helpfull