CWILL Order Tracking

Update: We have since switched to another provider due to ongoing issues. Tracking was often inaccurate, which required us to contact support repeatedly. The support team was responsive, but resolving tracking problems through chat took more time than it would have to update things manually—especially since there’s still no option to edit tracking ourselves. Additionally, the delivery page layout wasn’t a good fit for our brand; it felt too basic and unprofessional for what we needed. Still rating 3 stars, as the app works for basic needs, but it just didn’t meet our expectations for flexibility or presentation. Original Review: So far it is pretty good. I have run into some issues though. Tracking will not always be 100% accurate and there is no way to manually change this. I have had the app installed about 2 weeks and have had 5 chats regarding updating the tracking numbers all taking 1-2 days. I hope they implement a manual change soon as i waste more time on the chat fixing the issue than it would take me to manually do. So for now it gets a 3 star. ill update again later if improved.

It's great

Your support is top !!!!!! Thank you!!!!! Great Product !!

Great vendor - quick responses and was able to customize the app to my needs!

非常人性化

Fantastic way to provide peace of mind for clients

Really helpfull

Love this app! Does everything I need it to with tracking

Atendimento rápido e bem resolutivo

nice service

very nice app lots of options inside, great support. The overall ratings says everything so dont hesitate to install it for your shop

IT WORKS WELL, SERVICE GOOD AND QUICK

Donna is a very good person and super worker! She help me so fast!!! Great

Très fonctionnelle et super support, merci