All reviews

Rating Breakdown

  • 5
    97% (2,049 ratings)
  • 4
    3% (55 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (8 ratings)

Reviews with Text

  • 70% (1,486)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 19, 2023

We love this App. It does a tremendous job for us. We had 2 other Tracking Apps before Parcel Panel and this one is the best. We get prompt service whenever we need it which is so much appreciated. Thank you Parcel Panel Team. Great support whenever we need it. Very pleased.

Using app

3 months

Total reviews

8

Average rating

4.9

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Dec. 10, 2022

A great app to show tracking on the website with branding. I contacted the support for multiple questions and I received immediate help. Good app to install and use in your store.

Using app

36 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Dec. 9, 2022

I didn't really use the app yet but the customer service was Amazing. Mig helped me to fix some little problem in my store, so I'm grateful. Thank you.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Dec. 9, 2022

schnelle Kundenservice Hilfe & einfach Installation sowie Handhabung Harmoniert perfekt mit Shopify

Store

WLDOHO

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Dec. 8, 2022

Nice customer support - ready to help and solve issues. I am happy with the support provided by Lexie

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Dec. 8, 2022

Très bonne application, pas de problème, et service client très réactif même a la moindre question. Application au top ^^

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Bonjour à tous! Merci beaucoup d'avoir pris le temps de nous faire part de vos commentaires sur Parcel Panel. Nous continuerons à fournir de meilleures fonctions et un meilleur service à nos clients comme vous.🤗 Si vous avez besoin d'une autre assistance, n'hésitez pas à nous contacter sur le chat en direct. Cordialement, Parcel Panel

5 / 5 Share

Dec. 8, 2022

Nette klantenservice, aardig personeel. Ik had een probleem en het duurde even voordat het werd opgelost, maar uiteindelijk is het gelukt.

Using app

16 days

Total reviews

4

Average rating

5.0

Developer Reply

Hallo daar! Heel erg bedankt dat je de tijd hebt genomen om je feedback over Parcel Panel met ons te delen. We zullen doorgaan met het bieden van betere functies en service aan onze klanten zoals jij.🤗 Mocht u andere ondersteuning nodig hebben, aarzel dan niet om contact met ons op te nemen via Live Chat. Vriendelijke groeten, Parcel Panel

5 / 5 Share

Dec. 7, 2022

Dead easy to set up and help was immediate! They also upped my quota from 20 to 50 and removed their branding, just for contacting them.

Store

Zuringa

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Dec. 5, 2022

Very great customer service, the only application you need for tracking all the orders. And very easy and simple interface

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Dec. 4, 2022

E' un app fantastica, la versione gratuita è ottima per iniziare. il supporto tecnico è eccellente disponibili a risolvere ogni problema. in ultimo supporta anche nativamente la lingua italiana!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Ciao! Grazie mille per aver dedicato del tempo a condividere con noi il tuo feedback su Parcel Panel. Continueremo a fornire funzioni e servizi migliori ai nostri clienti come te.🤗 Se hai bisogno di altro supporto, non esitare a contattarci su Live Chat. Distinti saluti, Parcel Panel

5 / 5 Share

Dec. 3, 2022

Thank you so much for your customer service. I am so happy to use this application. and will work well

Using app

40 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Dec. 2, 2022

Super application ! Je l'utilise sur plusieurs de mes boutiques et elle est géniale ! Super SAV en plus

Using app

13 minutes

Total reviews

10

Average rating

5.0

Developer Reply

Bonjour à tous! Merci beaucoup d'avoir pris le temps de nous faire part de vos commentaires sur Parcel Panel. Nous continuerons à fournir de meilleures fonctions et un meilleur service à nos clients comme vous.🤗 Si vous avez besoin d'une autre assistance, n'hésitez pas à nous contacter sur le chat en direct. Cordialement, Parcel Panel

5 / 5 Share

Dec. 1, 2022

This app was easy to install. Support was quick and responsive to the basic questions that I had. Would definitely recommend.

Using app

9 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Jan. 16, 2023

Very friendly support and customer service app! They did some custom coding for me because I couldnt find how to do it.

Store

Veddex

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Nov. 30, 2022

Very easy onboarding and the support is above and beyond to help us set up the track order page and notification email for customers. The track order app is very intuitive and customizable. A very well-done app and support.

Using app

About 4 hours

Total reviews

9

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Nov. 29, 2022

Great app! This saves my customer support team from having to answer a call or chat on order tracking at least 50 times per month. Great value and great support as well. Mig was a big help!

Using app

About 18 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Nov. 27, 2022

Excellent app and the support could not be better. I asked for help and had a reply instantly which was resolved straight away.

Using app

17 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Nov. 24, 2022

Excellent and very interactive customer service staff and i like her very much. Hope i can catch up with this team more in future

Using app

About 2 hours

Total reviews

9

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Nov. 23, 2022

Wow, they helped me setup this so quickly! and the customers can now check the status of their orders themselves. Timesaver!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Developer reply November 22, 2022 Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Nov. 23, 2022

I have installed and used the app The app is truly PERFECT and the customer support are so helpful Thanks So Much

Using app

5 days

Total reviews

6

Average rating

5.0

Developer Reply

Developer reply November 22, 2022 Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel