All reviews

Rating Breakdown

  • 5
    97% (2,051 ratings)
  • 4
    3% (55 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (9 ratings)

Reviews with Text

  • 70% (1,485)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 23, 2022

Wow, they helped me setup this so quickly! and the customers can now check the status of their orders themselves. Timesaver!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Developer reply November 22, 2022 Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Nov. 23, 2022

I have installed and used the app The app is truly PERFECT and the customer support are so helpful Thanks So Much

Using app

5 days

Total reviews

6

Average rating

5.0

Developer Reply

Developer reply November 22, 2022 Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Nov. 20, 2022

Very good and useful application that helps me a lot in my business, the customer service is really great !

Using app

43 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Nov. 17, 2022

so far so good. Easy to use good customer sevrice with the pop up chat. user friendly advice pages.

Using app

32 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Nov. 17, 2022

The Parcel Panel is a great app to have. The customer service is super friendly and helpful as well. I had pleasant experiences with both the app and the support. Thank you so much!

Store

RAPHINO

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Nov. 17, 2022

Perfect for my needs, easy to track orders. Great customers support and you can custumize the tracking page

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Nov. 16, 2022

Great experience with this APP, the customer service is incredible. Thank you very much for partnering with Shopify

Using app

21 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Nov. 15, 2022

Mig from the Parcel Panel Order Tracking support team was very quick to help with support. Thanks WallArt4You.com

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Nov. 14, 2022

je viens de l'installer. Je suis pour l'instant satisfaite du service client que je trouve assez réactif

Using app

34 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Nov. 13, 2022

The support is very helpful stuff. Solved all the issues in 10 minutes. Still new with the Shopify and Parcel Panel

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Nov. 13, 2022

They have a very fast customer service reply, and they simply know what they are doing. Great Experience.

Store

axmof

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

1 / 5 Share

Nov. 30, 2024

UPDATE: Tracking is not being updated. I have contacted customer support and it's been 2 days and still no resolve to my issue. My customers are mad and so am I. My tracking on another site has the updated information, this app is not updating my tracking. Very upset. This app is sending out emails to my all customers saying they have a delivery exception! When in fact, when I check with another app it shows the items are in perfect transportation. This is horrible and is ruining my business! I am beyond mad at this app and waiting to hear from their developers! STILL NOT UPDATED! I have shipments that have been shipped and are in transit and this app is still showing the order is "pending" or "Label created" and it's been 6 days! I'm about to uninstall this app!

Using app

About 2 years

Total reviews

49

Average rating

4.1

Developer Reply

Hi there! Our deepest apologies for the inconvenience that this has caused! As our system updates orders' tracking details from courier official website, we have no access to change order tracking details. The problem you have met was a keywords hiding issue. Please rest assured that we have modified it and everything works well on your account. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Nov. 10, 2022

Support is helpful and very responsive. has all the features I need, great app! Recommend to everyone..

Store

Luxmery

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Nov. 9, 2022

Really good app. I can only recommend it to everyone and the support is great. If you have a problem with the App or need help, than you have a great Support at your side.

Using app

31 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Nov. 4, 2022

Staff was very helpful in resolving our concern. They also support the two major couriers here in our country. Tracking page was accurately pulling the data. Awesome tracking app!

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Oct. 31, 2022

Super service client et l'app à l'air vraiment complète. J'ai vraiment aimé comme Mig a tout fait pour m'aider. Merci encore.

Using app

21 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Oct. 27, 2022

best app for tracking for dropshipping and non dropshipping stores, really usful and you can change the look of it

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Oct. 26, 2022

Great app and amazing customer service! Mig went above and beyond to solve our problems and improve our app experience :)

Using app

Over 2 years

Total reviews

6

Average rating

4.8

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Oct. 26, 2022

Great fucking app, it provides smart tracking an its really easy to install. Besides, the customer support always its trying to help

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel

5 / 5 Share

Oct. 26, 2022

Support is really nice!! Was not even a paying customer and support spent a lot of time making some design changes :)

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Parcel Panel