All reviews

Rating Breakdown

  • 5
    97% (2,049 ratings)
  • 4
    3% (55 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (9 ratings)

Reviews with Text

  • 70% (1,485)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 8, 2022

Parfait le service après vente est top ! L’application envoie en automatique les e-mails de suivi au client.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Mig | Parcel Panel

5 / 5 Share

June 6, 2022

I follow all my shipments with parcel panel and I am very satisfied. A lot of settings available, and the customer care is very fast and reliable. I recommend this app

Using app

Almost 3 years

Total reviews

8

Average rating

4.9

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Mig | Parcel Panel

5 / 5 Share

June 6, 2022

L'application fonctionne parfaitement. De plus le service client répond rapidement. C'est vraiment un plus pour une boutique en ligne d'avoir un suivi de colis de qualité comme celui-ci

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Mig | Parcel Panel

5 / 5 Share

June 5, 2022

Support auch an Sonntagen, was will man mehr :) Funktionen top, Support top, kann ich nur empfehlen.

Using app

About 15 hours

Total reviews

12

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lara | Parcel Panel

5 / 5 Share

June 1, 2022

Support was excellent. I need some help with the delivery email notifications and some html work and they got it done very quickly. They are responsive.

Store

Anhem

Using app

5 months

Total reviews

22

Average rating

4.9

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lara | Parcel Panel

5 / 5 Share

June 1, 2022

My order contains 2 shipments, but only one tracking number can show on the Orders Page. Lara is helpful to give me advice that maybe I can do a suborder in Shopify, but not sure if it works. But anyway, Lara is nice.

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lara | Parcel Panel

5 / 5 Share

June 1, 2022

very nice and fast support, thanks for the help and fast assist removing the branding of parcel panel from my store

Store

CSTech

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Mig | Parcel Panel

5 / 5 Share

June 1, 2022

Customer Service is impeccable! Really worth while to investigate this app. Really well priced as well and beleive me we searched ALOT!

Using app

About 3 hours

Total reviews

3

Average rating

3.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel

5 / 5 Share

May 24, 2022

I needed help with set up and support was excellent, resolved my problem quickly for me, thanks for your help

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel

5 / 5 Share

May 17, 2022

Very useful app ! I recommand at 100%. The app has saved me hours of customer service. Thank you for your help

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel

5 / 5 Share

May 17, 2022

Just had a chat with Lexie, who helped me to solve my issue in literally one minute. This is top-notch service :) Now about the app: I love the dropshipping mode that will let you exclude several phrases from the tracking details. Another feature I heve not seen often, is the opton to manually translate (or exchange) standard tracking messages to your personal liking. All in one: I am super happy with this app and defenitelyy going to keep it :)

Using app

3 days

Total reviews

8

Average rating

4.5

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel

5 / 5 Share

May 16, 2022

Great app! Very responsive and adequate team. They allow you to have 20 users monthly to use app services for free, which is more than enough.

Store

Gemzel

Using app

About 2 years

Total reviews

3

Average rating

4.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Mig | Parcel Panel

5 / 5 Share

May 16, 2022

The app is very easy to install and use and provides all the information my customers need to track their order

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel

5 / 5 Share

May 14, 2022

The Parcel Panel app is awesome. I used another app to track my orders, but these days I use the parcel panel. The price of app is affordable for small businesses and the support service is excellent. I love how Lexie has helped me whenever I need help.

Store

Muglans

Using app

28 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel

5 / 5 Share

May 14, 2022

The support team is amazing. The app works great and Lexie helped us increase the quota to 50. Thank you so much!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel

5 / 5 Share

May 12, 2022

Great customer service and available during late hours of the night! I love the convenience their app brings for our company as well as our customers!

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Ellyssa | Parcel Panel

5 / 5 Share

May 5, 2022

Thank you Lexie for the super fast support and very friendly customer service. No regrets using this app!

Store

Sourcy

Using app

24 days

Total reviews

7

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel

5 / 5 Share

May 4, 2022

WOW... Fantastic customer service with instant help to solve a tough customization problem that WORKS PERFECTLY. Simply amazing!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lexie | Parcel Panel

5 / 5 Share

April 30, 2022

Me ha servido bastante bien la versión gratuita, sin duda migrare a la version de pago cuando mis necesidades lo requieran

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lara | Parcel Panel

5 / 5 Share

April 30, 2022

I used this app since the store is opened, it is great for tracking all orders and easy to use and integrate. Customers service is very helpful too

Using app

About 1 year

Total reviews

19

Average rating

3.5

Developer Reply

Hi there! Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat. Best Regards, Lara | Parcel Panel