Parcely.app
Let customers choose pick-up points and lockers in the EU
Rating
4.4
feedback
74
chart
#891
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
4%
-
Less than a month
24%
-
Less than a year
54%
-
More than a year
15%
Reviews Summary
The reviews for the Parcely app on Shopify are overwhelmingly positive, with users praising the excellent customer service and quick support provided by the team. Many users highlighted the ease of use of the app and the seamless setup process. The free setup assistance offered by the team was a major plus point for users, making it convenient for them to integrate multiple delivery options and shipping providers. The app was commended for its ability to offer parcel locker delivery and access to various shipping services, enhancing the overall customer experience. However, there were a few negative reviews mentioning issues with payment, slow loading times, and limited functionality in certain regions.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 9, 2024
Unfortunately they created something that is sometimes working, sometimes not, at least this is what we experienced using their Foxpost integration. Also the fact that we need to wait about 15-30 minutes after each change in the settings makes the developer experince terrible. Rather should be a little more expensive in exchange for a normally working plugin.
I can see that you reached out to our support three times, and I answered, but I think you never got my replies (please check your spam folder). I even reached out to you from my personal email address. I'm sure your store is missing some important settings and that's why app does not work correctly. Please reach back to me and I will set everything up for you.
Oct. 25, 2024
So far this is a great product. I find it very helpful. But the best thing and a perfect example to all the Apps - Customer Service. Outstanding, 110% best. Team is here to support and help out quickly when support is needed. Install this app and enjoy the luxury of having a help with all the setup. RECOMMEND!!!
Oct. 13, 2024
Good application, alowing for better customer/user experience than other pick up point apps that force you to pick the delivery location only after a payment is done. Haven't found a better option when you do not have shopify plus.
Oct. 3, 2024
Great experience so far, very helpful and responsive staff. Quick as well! Thank you for everything!
Sept. 25, 2024
The app is great and makes it very easy for us to offer multiple delivery options to our customers. The excellent customer support is a huge added value: they set up everything for our webshop very quickly, professionally and completely free. 100% would recommend!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more