Parcely.app
Let customers choose pick-up points and lockers in the EU
Rating
4.4
feedback
75
chart
#956
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
8%
-
Less than a month
43%
-
Less than a year
35%
-
More than a year
11%
Reviews Summary
The Parcely app has received a mix of positive and negative reviews from users. On the positive side, users appreciate the ease of use and efficiency of the app in managing deliveries. The customer service provided by the Parcely team is highly praised for being quick, helpful, and responsive. Many users also highlight the free installation service as a significant advantage, making the setup process hassle-free. Additionally, users commend the app for offering multiple delivery options and improving the overall customer experience. However, on the negative side, some users have experienced issues with the app's functionality, such as occasional glitches and slow loading times. A few users also mentioned difficulties in canceling the free trial and encountered challenges with specific integrations like Foxpost. Overall, the app seems to be well-received for its features and customer service, with some room for improvement in terms of technical performance and integrations.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 1, 2025
I’ve been using the Parcely app for a while now, and it’s hands down one of the best apps out there! It’s super easy to use and makes managing deliveries a breeze. The customer service is fantastic—always quick to respond and incredibly helpful. Plus, the free installation was a huge bonus; the team set everything up for me without any hassle. If you’re looking for a reliable, top-notch app for your shipping needs, Parcely is the way to go. Highly recommend!
Dec. 9, 2024
Unfortunately they created something that is sometimes working, sometimes not, at least this is what we experienced using their Foxpost integration. Also the fact that we need to wait about 15-30 minutes after each change in the settings makes the developer experince terrible. Rather should be a little more expensive in exchange for a normally working plugin.
I can see that you reached out to our support three times, and I answered, but I think you never got my replies (please check your spam folder). I even reached out to you from my personal email address. I'm sure your store is missing some important settings and that's why app does not work correctly. Please reach back to me and I will set everything up for you.
Oct. 25, 2024
So far this is a great product. I find it very helpful. But the best thing and a perfect example to all the Apps - Customer Service. Outstanding, 110% best. Team is here to support and help out quickly when support is needed. Install this app and enjoy the luxury of having a help with all the setup. RECOMMEND!!!
Oct. 13, 2024
Good application, alowing for better customer/user experience than other pick up point apps that force you to pick the delivery location only after a payment is done. Haven't found a better option when you do not have shopify plus.
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