Parcely.app
Let customers choose pick-up points and lockers in the EU
Rating
4.3
feedback
60
chart
#791
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
7%
-
Less than a month
47%
-
Less than a year
37%
-
More than a year
5%
Reviews Summary
The Parcely app for Shopify stores has received overwhelmingly positive reviews from users. Customers praise the app for its user-friendly system that simplifies work processes and seamless integration with Shopify stores. The customer support team is highlighted for being quick, professional, and going above and beyond to assist users with any issues. Users appreciate the free setup service provided by the team, making the experience smooth and hassle-free. Additionally, the app is commended for streamlining the shipping process efficiently and offering multiple delivery options to customers. However, there are a few negative reviews mentioning occasional issues with functionality and specific integrations.
Highlights
Review RSS Feed
All reviews
Feb. 26, 2026
Lots of issues with this app: 1) Clunky UX - pickup selection only in cart page adds extra step. 2) Courier (other shipping method) delivery is not customizable per country - either is on for every country 3) Produces errors in certain combinations when different products require different shipping carriers (shipping not available) 4) Does not work at all with subscription apps 5) Does not work well with automatic country detection (country in pickup selection widget is not inherited from shopify) - bad UX 6) Support is spotty. My experience that 50% of support emails went unanswered 7) Order processing (Label printing) in Shopify admin is via the app and it is very slow
Feb. 3, 2026
Wasn't what I needed for my shop, issued refund with no problem after contacting.
Thank you for contacting, we are always happy to help.
Jan. 22, 2026
Great app for Shopify stores, simple to set up and works as expected. The support team replies very quickly and resolved our issue immediately. They even did a bit more than we asked, which is truly valuable. Highly recommended.
Dec. 3, 2025
This is a fake review, and the store may be fake as well. Parcely app was installed for a few minutes only, and the merchant never reached out to our support. Just installed, left 1-star review, and uninstalled.
Nov. 20, 2025
Clients service is perfect, apsver is quick and helped with things I didn't know that isn't working.
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