Parcely.app
Let customers choose pick-up points and lockers in the EU
Rating
4.7
feedback
65
chart
#355
All reviews
Rating Breakdown
Review RSS Feed
May 17, 2024
I highly recommend Parcely for their easy app integration and exceptional support. Their team is incredibly responsive and has been invaluable in assisting us with all our shipping needs. Last but not least, their set up service is free, the team is kind and helpful, so I are delighted that we have found them. :)
March 25, 2024
Had a really great expirience! Whislt the apps general UX/UI might seem a bit old fashioned, it is easy to work with once you get the gist of it. I would like to say a SPECIAL thanks to Erik, I guess a Latvian member of the parcelyapp team, he really helped a lot on setting up my dpd and omniva api's, and very much went above and beyond to help our store, this has truly been a satisfying expirience.
Nov. 2, 2023
The support is very fast and always ready to help. They solved our problem very fast, and noticed us when it was ready. I could really recommend Parcely. :)
Nov. 1, 2023
Excellent support for Shopify store integration, everything was done by support without extra cost. Perfect!
Always ready to help :)
Oct. 24, 2023
A customer support team you can rely on!
Thank you for the kind words
Oct. 16, 2023
I am very satisfied with the App and service provided by their team. App is a saviour in our business locations. Their support helped me to setup app and also did extra adjustments and modifications free of charge. This is definitely must have app!
Thank you for the review and we are always happy to help
Sept. 4, 2023
Now I use the Parcely on 2 websites. The app is great and very friendly priced - also good for smaller businesses. A cool way to have a lot of shipping services in your store. The support is pretty fast and everything is flawless. Any of my requests were 100% solved. Thank you.
We are happy to have you :)
Aug. 28, 2023
Great support, Thanks, Erik! Unfortunately the app does not generate labels if payment has not been captured. We will wait for an upgraded version to be able to offer more parcel providers.
Thank you for your review. The current logic is that the app will send order data to the service provider system after the order is in paid status. This ensures that the order is never shipped without payment. The only exception is a COD (Cash on Delivery) order. In this case, the order is sent to the service provider system with special COD settings. This will ensure that the shipping provider will ask for a payment from the customer before giving the package over.
Aug. 22, 2023
I must say parcely.app is great. First of all the widget at the start of the basket, secondly amazing support. Very rapid, straight to the point :) Capabilities to pay access a variety of courier services and automate exchange is a great plus. Really recommend using parcely.app for smaller and growing e-commerce businesses. And as a bonus, feel free to use their free offer to set-up the delivery:)
Thank you for the kind words. We are always happy to help :)
July 28, 2023
Best support ever! Very fast and very helpful. Erik has been so nice and responding almost inmedietly!
Thank you :) We respond fast and know shipping is a crucial part of the e-commerce business.
July 7, 2023
Heard a lot of good things about the App, so it was the first choice for our starting business in Estonia. It was a very good decision! Parcely works perfectly and flowlessly, and a big extra benefit is the customer service, which is extremely good. These guys are quick, helpful and effective in support – really exceptional service, which is highly appreciated. I strongly recommend!
Thank you for your review :)
July 1, 2023
Very fast and responsive support. 5 stars✨ Decided to try to take advantage of the free setup during the 14 day free period. Support was very pleased with the speed and quality of troubleshooting.
Thank you for your review :)
June 14, 2023
Excellent customer service, and the app is working just fine, easy installation. 100% recommended app!
Thank you for your review :)
May 31, 2023
Amazing support. Helped me with everyting. I dont even knew how to do it, now i understand more. So if you dont know how to do it - just write them email. :)
Our free app and shipping methods setup service is always ready :)
May 24, 2023
Great app, highly recommented! Thank you for quick set-up support! It solved the our long-standing problem to offer parcel locker pick-up option to our customers.
Thank you for the kind words, we are happy to help :)
June 2, 2023
I am very happy with the customer service, they helped me a lot to make everything run smoothly! I am very grateful! I can only recommend it.
March 30, 2023
Amazing support, replied within minutes. They gave me a custom solution that perfectly suited my criteria in 15 minutes after writing them an email.
Happy to help :)
March 30, 2023
Great support from Erik and the team. They always reply asap and fix the little issues right away. App costs in my opinion are very suitable. You get a reliable, convenient, fast way to process your orders. Plus you get ready to go Parcel Locker integration that fits into Shopify perfectly. Highly recommended!
Thank you for your kind words. We do our best to find ways how to make parcel locker location selecting convenient with Shopify checkout restrictions.
March 27, 2023
Super fast and awesome support team. They did all setup process for me and helped with all questions. Also tool itself is very well designed and easy to use for the buyers.
Always happy to help and thank you for using our free app and shipping methods setup service.