Parcely.app
The reviews for the Parcely app on Shopify are overwhelmingly positive, highlighting exceptional customer support, ease of use, and effective shipping management. Users appreciate the ability to choose parcel lockers before checkout, the quick response from the support team, and the seamless integration with their stores. The support team, particularly Erik, is praised for being responsive, helpful, and going above and beyond to resolve any issues. However, there are some negative aspects mentioned, such as clunky user experience, limited customization for courier delivery per country, and occasional spotty support.
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Outstanding support. Chose Parcely because they allow choosing parcel machine before checkout.
Very good an effective app to organise shipping options. Good interface. Allows the customers to choose the nearest parcel locker. Easy to use for you and your customers. Very quick support - will help you to install everything and make any changes for you when needed. I've been using this app for more than 2 years.
Very good app, easy to use, support response is very fast, and helps you in every step, very happy to use it.
100% recommend this app. We've been using Parcely in our Shopify store for almost a year now, and it has been a great experience from day one. When we first installed it, the team was incredibly kind and patient — they answered all our questions quickly and made the setup smooth. Later, when we ran into a technical issue after making some changes to our store, I was blown away by how fast the support response was. Erik in particular is fantastic: he always explains what went wrong, why it happened, and how to fix it — and on top of that, he offers to sort it out for you. Bottom line: Parcely has earned our full trust. The app runs smoothly with zero issues, and the support is genuinely exceptional — responsive, targeted, and always helpful. That combination of a reliable product and outstanding customer care is a rare find. Highly recommended!
great support service, clear and effective communication, superfast execution. Thank you very much!
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