Parcely.app
The Parcely app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their Shopify stores. Users praise the outstanding customer support provided by the team, highlighting quick responses, helpful assistance, and free setup services. The app itself is described as effective, user-friendly, and reliable, particularly in managing parcel machine delivery options and integrating smoothly with the store. Customers appreciate the ability to offer multiple delivery options to enhance the shopping experience. However, there are some negative aspects mentioned in a few reviews, such as clunky user experience, limited customization for courier delivery per country, errors in certain product combinations, and issues with subscription apps and automatic country detection. Some users also reported spotty support and slow order processing via the app in the Shopify admin.
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Outstanding support. Chose Parcely because they allow choosing parcel machine before checkout.
Very good an effective app to organise shipping options. Good interface. Allows the customers to choose the nearest parcel locker. Easy to use for you and your customers. Very quick support - will help you to install everything and make any changes for you when needed. I've been using this app for more than 2 years.
100% recommend this app. We've been using Parcely in our Shopify store for almost a year now, and it has been a great experience from day one. When we first installed it, the team was incredibly kind and patient — they answered all our questions quickly and made the setup smooth. Later, when we ran into a technical issue after making some changes to our store, I was blown away by how fast the support response was. Erik in particular is fantastic: he always explains what went wrong, why it happened, and how to fix it — and on top of that, he offers to sort it out for you. Bottom line: Parcely has earned our full trust. The app runs smoothly with zero issues, and the support is genuinely exceptional — responsive, targeted, and always helpful. That combination of a reliable product and outstanding customer care is a rare find. Highly recommended!
Parcely.app is a really great and useful app that works exactly as expected. It helps to easily manage parcel machine delivery options and integrates smoothly with the store. What stands out the most is their support - it is extremely fast and helpful. I had an issue after updating my theme, and the support team responded quickly and resolved everything without any hassle. Highly recommended for anyone looking for a reliable and well-supported parcel solution!
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