Parcely.app
The Parcely app has received overwhelmingly positive reviews from users, with many highlighting the outstanding customer support provided by the team. Users appreciate the ease of use of the app, especially in managing shipping options and integrating parcel machine delivery smoothly with their Shopify stores. The quick response times and helpfulness of the support team, particularly mentioning Erik, have been praised consistently. Users have also mentioned the free installation service provided by the team, making the setup process hassle-free and efficient. However, there have been a few negative comments regarding issues such as clunky user experience, limited customization for shipping methods per country, errors in certain product combinations, and slow order processing within the Shopify admin.
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Outstanding support. Chose Parcely because they allow choosing parcel machine before checkout.
Very good an effective app to organise shipping options. Good interface. Allows the customers to choose the nearest parcel locker. Easy to use for you and your customers. Very quick support - will help you to install everything and make any changes for you when needed. I've been using this app for more than 2 years.
Very good app, easy to use, support response is very fast, and helps you in every step, very happy to use it.
100% recommend this app. We've been using Parcely in our Shopify store for almost a year now, and it has been a great experience from day one. When we first installed it, the team was incredibly kind and patient — they answered all our questions quickly and made the setup smooth. Later, when we ran into a technical issue after making some changes to our store, I was blown away by how fast the support response was. Erik in particular is fantastic: he always explains what went wrong, why it happened, and how to fix it — and on top of that, he offers to sort it out for you. Bottom line: Parcely has earned our full trust. The app runs smoothly with zero issues, and the support is genuinely exceptional — responsive, targeted, and always helpful. That combination of a reliable product and outstanding customer care is a rare find. Highly recommended!
great support service, clear and effective communication, superfast execution. Thank you very much!
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