All reviews

Rating Breakdown

  • 5
    84% (41 ratings)
  • 4
    2% (1 ratings)
  • 3
    6% (3 ratings)
  • 2
    6% (3 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 9, 2023

This is one of the best apps I have come across. The support team is just amazing. They went way above and beyond to help with all the issues I had. Highly recommended.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2023

Absolutely incredible customer service! After installing PWYW we had a couple of issues regarding its integration within our store. We contacted Extendons and they were very quick to respond and help get to the bottom of the issue, which they did in just a few hours from reaching out. Minus that one small integration problem, which may have just been unique to our store setup, the app works wonders and does exactly what we want from it. Could not recommend higher!

Store

Cubed!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2023

Very usefull app. I had some issues with it after the installation but the support team directly solved it and now it's working perfeclty ! I can only recommend.

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We are thrilled to hear that you found our pay what you want app to be user-friendly and that you had the best user experience while using it. Your positive feedback truly means a lot to us. Your support and feedback motivate us to continually improve our app and provide the best possible user experience.

5 / 5 Share

May 16, 2023

Recommended! The app works well and the support team is great. They responded very quickly when i spotted an issue and came up with a solution in super quick time!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback and for recommending our pay what you want app. We are thrilled to hear that you had a positive experience with our support and features. We work hard to develop innovative and useful functionalities that cater to our customer's needs, and it's rewarding to know that we hit the mark for you.

5 / 5 Share

May 15, 2023

GREAT App. Support was VERY fast and responsive, and looked after all of our needs. The app works does exactly what it says and was very easy to get up and running. We had a couple of custom needs for our implementation of the app and support was very quick to help us get the app running the way we needed it. Would definitely recommend.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2023

The Pay what you want application and the team who created this app are remarkable. We were so excited to hear of an option that allowed clients to pay what they can, and to be able to do this in an effortless manner. We had to integrate their application with another, and they were willing to go above and beyond to ensure that their application and the scheduling app worked seamlessly together. They did all of this generously and efficiently. I really couldn't recommend them enough. We are so grateful!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2023

App has enabled me to provide custom pricing for a repair service on my site. Also they was very quick at sorting out an issue for me. A year or trouble free use has passed and i wanted to make a slight change and the team was super helpful in sorting this out for me

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2023

Fantastic! I requested support for their app with an additional feature and they were lightning fast! The app is fantastic and unique in its kind: highly recommended!

Using app

2 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Feb. 3, 2023

Such a great app in theory, but slows site speed wayyy down. Everything takes a very long time to load, making my site unusable, which defeats the purpose. Hopefully the developers can figure out a way to ensure it loads quicker.

Using app

About 14 hours

Total reviews

1

Average rating

2.0

5 / 5 Share

Jan. 25, 2023

Technical support is very fast and very helpful, they helped me through every step of integration. Very happy with this app, highly recommend!

Using app

2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 13, 2022

Super application et l'assistance est très réactive et a résolu mes petits problèmes pour l'installation. Je vous conseille pay what you want.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2022

We are a nonprofit that needed a way to allow donors to contribute a custom amount (in addition to some pre-defined dollar amounts). This app worked beautifully for that! We ran into one snag where one of our custom fields was not being saved and displayed within the cart (we include a field where donors can leave a comment honoring someone in particular with their contribution). We wrote the developer and they had it fixed in under 24 hours. Highly recommend!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

UPDATE: Customer Service was extremely helpful. They sent the collaborator request and went in and fixed the problem. Extreme user error on my part. Issue Resolved. Downloaded the app, followed the video, nothing is working. Now I am unable to even SEE the app in my store. I keep getting the 504 gateway message. Reached out to customer support for both issues, the app not working properly and now it not functioning properly and I have not heard anything. Seems like a good idea but so far nothing has worked properly....

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

I’ve been looking for a PWYW app for quite a while, and this was one of the few that does exactly what it says ‘allows customers to choose what they want to pay for the product’. So I decided to give it a try. To begin with, the app is easy to install and use. Then, after installing, the whole setting and usage are pretty much straightforward. However, during my trial period, I noticed a glitch with the app; the inventory was not automatically changing if the purchase was made by clicking straight to the ‘buy now button’. I contacted the support team, and they explained that the purchase must go through the add-to-cart button for the inventory to be updated. I tested, and it was true; the inventory was automatically updated when the purchase was made through the add-to-cart button. I needed my inventory updated no matter what button the customer clicked on. So I explained this to the support, and they fixed this glitch. The whole communication and support were excellent. It took them a few days to fix the issue, and during the entire time, they kept me updated. The issue was fixed, and the app works perfectly. I am very happy with it, and so are my customers, who enjoy being able to choose what they want to pay for it. I highly recommend this app to anyone looking for a PWYW alternative.

Store

Pinah

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2022

We had the idea to try a pay-what-you-will model in our store, and this simple app fulfilled our needs perfectly. Quick, easy, configurable and fits our needs great. We had a couple early questions, and the developers have been extremely responsive to address our concerns and get us up and running. Recommend this app!

Using app

About 1 month

Total reviews

7

Average rating

4.4

5 / 5 Share

May 11, 2022

It works well with our theme and doesn't mess with our data. Excellent, and prompt customer service.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2021

App helped us get pay what you want functionality in our store - in addition to that the support and help we received from the team was clear and responsive!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

This app did exactly what it was required to do. It is very easy to configure, with everything in one place. You do not have to jump in and out of seperate product pages, everything is managed in one place. Also it is very kind to your data, and worked well with a separate syncing tool we use. Our orders came across properly and everything just worked. The team at Extendons are great to deal with. They are very responsive and accommodating. All round, a great customer service experience. I can't recommend this app enough.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

Working as expected. Had a minor code issue with another plugin, but the support quickly fixed it. Its doing what I wanted.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Great app! Very easy to use and does exactly what it says. Also great customer service. Very responsive to questions. Highly recommend this app

Store

GLXYco

Using app

6 months

Total reviews

1

Average rating

5.0