The Emporium Hut review for PayPal Pay Later Messaging

I have never been so confused. I have been going back and forth with PayPal for the last 6 months about us having Pay in 4 option and they say we do. Then I get another message saying we don't as we have "reference transactions" on, so asked to disable this. Then got another message saying that all Shopify stores must have "Reference" transaction on which means we cannot have pay in 4. Then I see you have a shopify app for Pay in 4. Can you please escalate this and sort out for us.