PINK Jasmine Organics review for PayWhirl Subscriptions

1 / 5

Oct. 6, 2023

This app can cost your company time and money. Are experienced web development team installed the app as instructed by the videos. And nothing works! So we deleted the app and contacted customer service and never heard back. We have documented everything.

Using app

About 15 hours

Total reviews

2

Average rating

3.0

Developer Reply

Firstly, I'd like to sincerely apologize for the inconveniences and challenges you faced while trying to integrate PayWhirl with your Shopify store. We deeply regret that your experience did not match your expectations and, more importantly, that you felt unsupported during the process. It's concerning to hear that our customer service did not get back to you. We pride ourselves on our customer support, and it's disheartening to know that we missed the mark in this instance. I assure you this is not the norm, and we'll be looking into the matter internally to ensure that such lapses are prevented in the future. We acknowledge the importance of every single minute in the business world and understand how disruptions can affect operations and trust. If you're open to giving us another chance, I'd like to personally assist you in setting up the app or addressing any specific concerns you might have. Your feedback can also help us rectify the issues and enhance our product to benefit our entire user community. Please feel free to reach out directly to [email protected], and I will make it my priority to ensure a smooth experience for you. Thank you for taking the time to share your experience. Feedback, whether positive or negative, helps us grow and serve our customers better. Warm regards, Larry

PayWhirl Subscriptions for Shopify
PayWhirl Subscriptions
4.9 star
241 reviews

PayWhirl Subscriptions: Simplify Recurring Payments

Developer
Shopify App Store