Mountain Metalcraft review for PayWhirl Subscriptions
Feb. 6, 2021
When it says Free Plan Available, there should be a free plan available. Not this: Thank you for installing PayWhirl! You can use all the features for free for 14 more days. After that, you can continue running test subscriptions for as long as you need, but in order to process live payments you’ll need to purchase a plan
Thank you for taking the time to leave a review and share your feedback with us. We sincerely apologize for any confusion our previous plan structure may have caused – we understand how important clear and straightforward pricing is, and we appreciate you pointing out this issue. In response to valuable feedback like yours, we have since updated our offerings and are excited to announce that we now provide a truly free plan. Our new free plan includes up to $5,000 in free processing, allowing merchants to genuinely use PayWhirl at no cost up to that processing volume. We made this change to help businesses of all sizes, especially those that are growing, to have a reliable subscription solution without adding more overhead. We greatly value the Shopify merchant community and are constantly working to adapt our services to suit your needs better. We invite you to take a look at our updated plan structure, and we hope that it aligns with the expectations you had when you initially explored PayWhirl. If you have any questions about our new free plan or need assistance, our customer support team would be more than happy to help. Thank you again for your candid feedback, and we hope to have the opportunity to serve your business in the future. Warmest regards, PayWhirl Team
