All reviews

Rating Breakdown

  • 5
    93% (224 ratings)
  • 4
    3% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (3 ratings)
  • 1
    3% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 6, 2021

So far so good! Installation with the "Prestige" theme was a little tricky, but they were quick to help and everything is working perfectly. Thank you guys!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2021

Awesome customer service, I needed some help integrating it into my store and they did everything for me and more!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2021

Amazing customer support! I can't code for sh*t, but they totally did it for me in like 5 minutes. I haven't run through the whole process quite yet, but it really looks promising!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2021

Superb customer support for an intuitive app. Not given it a full run out yet but seems to provide exactly what I need and is professionally built.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2021

Great customer service! I initially tried to use BOLD subscriptions but had issues with their support. PayWhirl does exactly what I need and their customer service is awesome! Would reccommend this app! Thanks guys!

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 4, 2021

I just installed the app; the setup experience was great, as simple as it is. I needed some support to install some snippet code; my template is one of the new ones. Prompt professional and took care of everything. I love the way it navigates and has already received some positive feedback from my customers. Nice to get a prompt response and results, great it integrates with the Shopify payment gate.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2021

Just installed the app – great customer service! Seems to work well and be thoughtfully put together.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2021

So far so good! Easy to install and it looks great once installed. There was a few things a bit more technial, but the support team did a great job helping me out.

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 31, 2020

I needed a quick alternative to reCharge and this was SO easy to install and manage. I should have gone with these guys first!

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 31, 2020

I switched to PayWhirl for subscription billing. I'm so-so with tech stuff, but was able to follow the directions pretty easily (thank goodness!) and get my subscriptions moved from Paypal to Shopify (through the PayWhirl App). When I did get stuck, I was very happy with the customer service I received. They did a great job creating quick videos to help me get UN-stuck and moving again! Excited to have my subscriptions available in Shopify. Thanks PayWhirl!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2020

The customer service is simply amazing! I recently switched over to PayWhirl from Bold and needed some help getting rid of the old Bold app. Not only did the PayWhirl team remove it, but they also made sure that I had everything properly integrated on the PayWhirl side - on New Years Eve! I'm blown away. And I love the look of the subscriptions! Highly recommend!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

4 / 5 Share

Dec. 20, 2020

First: Customer Service is fast and responsive. A huge plus for me. Secondly: The new plan provides a much simpler way to set up subscriptions in a manner that is I believe enhances the user experience by making it simpler to make a decision.

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 18, 2020

I installed PayWhirl to kickoff my subscription program. Installation was simple and Ryan was super helpful in ensuring that the app was up and running. He was very responsive. Only drawback is that not all of the features I need are available yet, but they're releasing new features incrementally. I appreciate that the app is free until its fully launched. I'm a-okay using it in beta and will keep any eye out for their app updates. Definitely worth giving them a whirl!

Store

Klado

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2020

THANK YOU to the paywhirl team. This is such an amazing app. I'm not a developer yet I was able to have a new shopify site with integrated subscription options for my product up and running in a week. That's testament to how good the paywhirl app is. Ryan and team are responsive and will always try to find a solution for any issues you might have, fortunately for us there are very few. Our customers love the flexibility they now have with subscriptions. Buy this now (unless you're one of our competitors).

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

Big shout out to the PayWhirl support team for working swiftly and easily with our developer to get us up and running! Thanks so much!

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

The rep was very helpful and walked me through everything I need. He was also extremely patient with this boomer. Most importantly he told me I could use shopify payments with my PayWhirl subscription products and that information alone was worth all the time spent in putting this together. Love the product!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

I love the way the app is programmed - it's clear and logical. I tried using Bold Subscriptions before PayWhirl but their system design is not easy to use and they couldn't handle my use case. PayWhirl can handle my use case with a lot of flexibility and options. Their support team is fast to respond and very tech savvy so they can easily help you resolve your issues quickly. Great app and great company. Highly recommended.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2020

PayWhirl’s support team is awesome! They are helpful, courteous, & prompt. They even helped me on a Sunday and was able to have everything worked out by Monday afternoon. Shoutout to Ryan for being so GREAT!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 6, 2020

Not at all FREE. I uninstalled immediately. Merchants, beware. They take 3% on top of Shopify's 2.6% + 30. Ridiculous to label this as FREE when it is SO not. Shameful.

Using app

2 minutes

Total reviews

8

Average rating

3.5

Developer Reply

Hey there, actually the app is COMPLETELY FREE until early 2021 and there are no transaction fees during our launch phase. After we release pricing options, there will be a free plan without any monthly fees for merchants. We have several links to our pricing page published and have been completely upfront about it. Lastly, we're priced very competitively amongst the other apps that offer subscription services on Shopify. We all use the same pricing models. If you decide to circle back. Please let us know, we're happy to assist.

5 / 5 Share

Dec. 5, 2020

I love this app. It installed easily, and the customer service is extraordinary. Thank you PayWhirl!

Using app

About 1 month

Total reviews

2

Average rating

5.0