PayWhirl Subscriptions for Shopify

PayWhirl Subscriptions

Create custom subscription plans with powerful retention tools
Rating
4.8
Feedback
180
Reviews
Chart
#946
Shopify

All reviews

1 / 5 Share
Nov. 30, 2020

App seemed to work but can't communicate with Amazon FBA so it's useless for us. Not happy with the customer service - it took them almost two hours to reply to my inquriy and then he explained that they don't support "pickup orders", when I asked why they're changing the message about shipping methods for subscriptions when sending it to amazon. From there, it took him another 20 minutes to my reply where I said I'm not asking about pickup orders... After another 2 hours going back and forth, I gave up and realize this app doesn't work for us.

Store Using app Total reviews Average rating
Natural Farm Shop 19 days 4 4.0
Developer Reply

Thanks for your feedback on our new app, I'm sorry we weren't able to meet your expectations. The app is free and in a beta/launch phase until early 2021 while we work to expand functionality as much as possible. As for your specific issues integrating with Amazon FBA and the StandByte app, It should work with some configuration, but we don't have control over the "delivery method" language shown at checkout and relayed to Amazon FBA. That would be the responsibility of the StandByte app. You may also be able to configure Amazon FBA to read different values. Orders are now generated by Shopify and we don't have a ton of flexibility as we have to rely on their tools. They also control the checkout experience as everything is now processed through Shopify Checkout. That being said, we're willing to try and work through this issue and earn your business if you circle back. We'd love to help if we can.

5 / 5 Share
Nov. 25, 2020

I signed up to test the beta version of PayWhirl to offer a recurring donations option on my website. The app is the easiest to set up compared to the other options out there. However there was a more limited functionality. The support team was helpful for getting this worked out.

Store Using app Total reviews Average rating
Larger Story 22 days 2 5.0
5 / 5 Share
Nov. 24, 2020

PayWhirl is much better than the other app that we were using. The team was very prompt and helpful getting us up and running. Big shoutout to Ryan for being awesome!

Store Using app Total reviews Average rating
Yakima Valley Hops About 22 hours 4 4.8
5 / 5 Share
Nov. 24, 2020

I used this app to add Beer Subscription Boxes to my brewery's webstore with weekly, bi-weekly, and monthly subscription options. I was able to set-up and integrate the app into the store by myself, with the help of their installation guide, very easily. I had one problem with a link on the subscriptions dashboard not appearing properly. After messaging on the app's chat function, someone addressed and fixed the issue in a matter of hours. I was surprised because I run a purchased theme that is not in the list of themes the app expressly supports and expected to be directed to a "shopify expert". The integration looks very slick from a customer's view point and the back end is very intuitive. The only function I would add, is to give the subscriber the option of choosing the start date of their subscription. For example, if someone purchases a subscription for someone else as a Christmas gift in November, an option to post-date the first order until December 20th would be helpful.

Store Using app Total reviews Average rating
Brothers Brewing Company About 11 hours 1 5.0
5 / 5 Share
Nov. 18, 2020

Tech support is awesome I love the fact they include pictures of your site along with instructions.

Store Using app Total reviews Average rating
5 / 5 Share
Nov. 17, 2020

The App looks and works great! The support team is super responsive and helpful too. Highly recommend!

Store Using app Total reviews Average rating
STOKE PERFORMANCE 8 days 2 5.0
5 / 5 Share
Nov. 17, 2020

I had tried a couple of subscription apps, but they were a bit clunky in terms of how they interfaced with my store and the checkout process. This one integrates really seamlessly. It's also simple to set up, and when I did have questions, PayWhirl's support was quick and helpful.

Store Using app Total reviews Average rating
Cooper's Treats 6 days 7 4.4
5 / 5 Share
Nov. 17, 2020

I am so excited to use this app and the customer service is fantastic! Most of the automatic snippet installs worked with my theme, but two didn't (due to my theme not the app), so I contacted customer service, heard from them in less than 12 hours and they had it fixed for me for free within a short time.

Store Using app Total reviews Average rating
Tandem For Two 15 days 1 5.0
5 / 5 Share
Nov. 13, 2020

Just the subscription app I've been looking for -- and I've tried a few! Installation is straightforward and the customer service/support from Ryan has been A plus.

Store Using app Total reviews Average rating
Radiant Health Magazine 10 days 4 5.0
5 / 5 Share
Nov. 11, 2020

I reached out to PayWhirl for assistance to set up. Their response time was immediate, and the tech support I got (from Ryan) was amazing. I typically do not write reviews, but I wanted to share how much I appreciated their support and professionalism.

Store Using app Total reviews Average rating
PEP Cosmetics 1 day 2 5.0
5 / 5 Share
July 15, 2022

Using this app for some time now and I'm in love with the customer service. It's really exceptional. "PayWhirl" is a small team and they are working around the clock to accommodate customers' needs. Asked them to make some custom changes, and they did it very quickly, answered all the questions, and made sure that I'm happy with how everything works. It's a very responsive team, so even IF you may experience some issues you can rest assured that you won't be left on your own.

Store Using app Total reviews Average rating
Path of Cha Over 1 year 9 4.7
5 / 5 Share
Nov. 11, 2020

We're adding a subscription service option to our store and PayWhirl has been amazing! Setup was a snap, very intuitive and their customer support is phenomenal! We tried another app and struggled with it. Thanks PayWhirl!

Store Using app Total reviews Average rating
5 / 5 Share
Nov. 10, 2020

Easy to use and support was eager to help and fast responding to questions. Like the simplicity and integration to the native shopify store.

Store Using app Total reviews Average rating
Switch Incorporated 3 days 1 5.0
5 / 5 Share
Nov. 9, 2020

Installation facile, super service technique au point, la mise en place des abonnements au niveau des produits est facile, tout est parfait !

Store Using app Total reviews Average rating
Daily flowers 6 days 3 5.0
5 / 5 Share
Nov. 9, 2020

We are working on adding a subscription service, and Paywhirl support was quick and responsive. Thanks for the help!

Store Using app Total reviews Average rating
5 / 5 Share
Nov. 6, 2020

Wish I found this app earlier in my search... Super helpful and patient customer service folx... I look forward to upgrading when my business is booming...

Store Using app Total reviews Average rating
Taimed Society 1 day 2 3.0
5 / 5 Share
Nov. 5, 2020

I added PayWhirl to add subscriptions to my store. Wasn't sure what to expect as it was new to the app store but it has far exceeded my expectations already. I had a good idea of the settings I was looking for in a subscriptions app and they had it all and more! Big thanks to Chris and Larry for the support when I ran into a hiccup during instal. FYI Setup was incredibly easy and step-by-step instructions were included, I just needed a little hand holding because I have no idea what I'm doing when it comes to code.

Store Using app Total reviews Average rating
Analog Camera Company 1 day 1 5.0
5 / 5 Share
Nov. 3, 2020

Absolutely LOVE this app. So easy to use and the support is outstanding. I have been waiting for an app this good for my subscriptions and am excited to see the new upcoming features as well. WELL DONE, Great Job Paywhirl!! Five Stars!!

Store Using app Total reviews Average rating
Lulubell Candles About 5 hours 3 5.0
5 / 5 Share
Nov. 3, 2020

I have been waiting a long time for a subscription app to be available, that didn't cost an arm and a leg! I had some issues setting up, because I am NOT tech savvy! Ryan was extremely helpful and got me set up right away!

Store Using app Total reviews Average rating
Elliot Reid Boutique About 5 hours 1 5.0
5 / 5 Share
Nov. 2, 2020

We just added this sweet little subscription app to our store. I reached out to the developers with a few questions and they were responsive and generous with their answers. Super excited to offer subscriptions to our loyal clients!

Store Using app Total reviews Average rating
Viriditas Beauty About 8 hours 3 5.0
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