Cahoot Fulfillment

Oct. 9, 2024

For our Amazon FBM business, we like the fact that Cahoot integrates with Amazon SellerCentral very seamlessly, including reacting accordingly to canceled orders, making the FBM side smoother than ever. Jeremy, our account manager, is very professional and helpful. With one of our troublesome SKUs he even offered creative solutions to save us money going forward. Their fulfillment on-time rate is 95%, which is nice and we got the Amazon Prime badge for it. Highly recommended!

Sept. 5, 2024

Great product, saves a lot of time printing labels. Highly recommend for anyone looking to spend less time printing labels.

Sept. 3, 2024

Can't say enough good things about Cahoot.ai! I am a CFP (Cahoot Fulfillment Partner), so my warehouse and staff fulfill orders for Cahoot sellers. Over the last four years, I’ve had the opportunity to work with many of the features of Cahoot.ai and I must say that it has completely changed my view of order processing! The platform is definitely for me and for those looking for the ability to fulfill orders without the warehousing, labor and all the additional costs associated with fulfilling online orders. They have a network of hundreds of warehouses across the country, so they are easily able to reduce transit time and shipping label costs by relaying orders to the warehouse closest to the buyer. As I started using Cahoot.ai, I was blown away by its easy interface and user-friendly functionality. It's clear that the developers put a lot of thought into creating a solution that enables seamless communication, efficient teamwork, and easy / cost-effective order fulfillment. The platform that Cahoot.ai provides for both CFPs and merchants is nothing short of amazing. Merchants can track shipments, monitor inventory levels, and identify potential shortages in real time, allowing them to proactively address issues and keep customers informed. This level of transparency greatly improves customer relationships and creates confidence that buyer needs can be consistently met. The tools set up for me as a CFP enable myself and my staff to expedite hundreds of orders per day, with scanning and verification components ensuring that every order is the right product, quantity, and packaging. Shipping costs are reduced for sellers and buyers' complaints are reduced because orders are guaranteed to be shipped on time and at the lowest price. We are very pleased to continue working with Cahoot.ai and look forward to many years of continued cooperation. Cahoot allows my company to stock unused warehouse space so that every inch of my property is producing income. I'm also able to ensure ever member of my staff is working full time by filling void hours of workers with Cahoot.ai projects.

July 16, 2024

Excellent service - From easy onboarding to correct and FAST shipping and perfect inventory control.... Very happy with CAHOOT. Highly recommended

June 5, 2024

The Cahoot customer experience is great! We were able to submit work orders and manage our inventory with ease. Whenever we had questions, the Cahoot team responded quickly. We were able to make sure our customers had a great experience by ensuring that the products arrived to them quickly and without any damages.

June 2, 2024

Cahoot Fulfillment has made our warehouse so much more efficient. It has allowed us to direct our packers at the time of packing the specific box size we want them to use for each item and it has allowed our supervisors to actually supervise the packing process. Prior to Cahoot, our supervisors were pretty much chained to the label printing stations making sure that each package was shipped according to our standards (like no Ground Advantage for packages over 1 lb, etc.). Now, our supervisors are actually able to move amongst the packers and ensure the packing process is moving as expected. We have been able to reduce our staff by 1 supervisor and 1 packer saving us a significant amount of money. Additionally, it has freed our team up to handle more tasks like keeping the warehouse clean and doing more inventory counts. Whenever we have encountered an issue or need the system to handle something differently for us, the support team excellent. They are responsive and either make a quick fix or they instruct us on how to best handle the issue. In fact, the support is so wonderful we are looking to expand our relationship and utilize a sister product of theirs. Finally, Cahoot is user friendly. There are of course loads of videos and instructions available online, but I find that it's simply easy to locate what I need without using those tools. It's simply intuitive and everyone on the team enjoys using it. I've found that when I've gone to share something I've found with another on the team, they've actually already found that same thing because it's simply easy. You will not be disappointed with Cahoot!

May 31, 2024

Cahoot does a great job with our storage and shipping. The connection to our shopify account was easy and they process orders super fast. Their support team is super responsive and Jeremy specifically on the account management team has been super helpful. We're new to Shopify and 3PL so his help has been great as we've started.

May 28, 2024

We onboarded with Cahoot 4 months ago (at the beginning of Q4) with the single goal of reducing our 3PL costs. We have been happy to see considerable savings on SPD costs instantly. What I was not expecting was the excellent level of service from the Cahoot team. They took care to analyze our business in detail before we onboarded so they were certain they could fulfill their promise of service and cost. The onboarding process was extremely easy. The Cahoot team did all the heavy lifting and the Cahoot platform is simple and easy to use. Working with Cahoot provides us with the flexibility to store product near our customers. The team continue to work with us to ensure we distribute our inventory to the right locations across the US to reduce our SPD label costs. Rather than buying an app or a service, it feels like we have begun a great partnership with the Cahoot team who have a genuine interest in helping our business to succeed.

April 29, 2024

Cahoot has been a life saver for our business. We needed a partner that allowed us to ship faster, have shipping labels created automatically, and control our shipping costs. We could find other products that did one or two items well, but they never did the entire package and at the same time continue to be affordable. With Cahoot we are able pick, pack and ship so much faster. We were routinely rushing until 6pm to get orders out, but we're now done most days by 4pm and that leaves us a 1-hour break to clean up and ensure everything is completed successfully. Our shipping supervisors are actually able to supervise the entire process rather than just the shipping label process, which will make our entire team more efficient. As a result, we've changed our team's hours and they get out of work earlier and we are getting more done than just taking care of orders (cleaning, maintenance, etc.). The best part - we've been able to reduce our numbers by 2 employees. The ability to make sure that team members know what boxes to use is also invaluable. We are able to maintain inventory of boxes which means we know when to order more and can better budget for this cost. It also means that all team members are using the same box for items and it's the most cost effective box. Additionally, the Cahoot team is amazing to work with. They are organized and have the training expertly set up. They are responsive and always helpful. I look forward to seeing what they come up with next because I know it will be great. I also appreciate their knowledge in the industry and their understanding and leadership on what it takes to meet all the ecommerce and marketplace requirements. Cahoot will not dissapoint you!

Dec. 19, 2023

Cahoot onboarding was great, they helped us get set up, troubleshoot issues, and brainstorm ideas to get things working perfectly quickly. Once the software is set up, it works flawlessly. Highly Recommend.

Dec. 15, 2023

Good support and always willing to work things out. Very responsive to issues. We appreciate their flexibility and integrity.

Sept. 6, 2023

We have been using Cahoot for our fulfilment for a few months now, and I must say the experience has been truly amazing. Our orders ship the same day, inventory is tracked and managed efficiently, and shipping information is updated correctly. It is saving us a lot of time and resources which would otherwise have gone into setting up our own operations.

July 10, 2023

Very easy integration & top notch service! We switched to Cahoot from a different 3PL and the team has bent over backwards to make the transition easy and seamless. Great personal assistance every day from Jeremy and very quick, reliable shipping from the Cahoot partner warehouse. Highly recommend their service.

Feb. 27, 2023

Great platform. Excellent Service. Fast turnaround time for all requests. Not one issue since we got started with Cahoot.

Feb. 24, 2023

Cant say enough great things about this platform. Very easy to navigate and use. Not once did we have a problem with inventory or shipping items out using this platform. Great flexibility for scaling up or down your business. Distribution is excellent and is covered throughout the country. Highly recommend for a business that wants hands off inventory control and shipping.

Jan. 19, 2023

Cahoot allowed us to reduce the monthly shipping cost and the support service is really responsive and efficient!

Dec. 20, 2022

Cahoot fulfillment is reliable and easy. They have been accommodating to my unique situation. Great customer service.

Dec. 9, 2022

I worked with Jeremy - he did and is still doing a great job helping me through the entire process.

Nov. 22, 2022

Cahoot has been amazing for my business. Above all else, their onboarding and customer service are absolutely top tier! I've been using for several weeks without any issue. Great support, great SLAs, and very good / intuitive user interface (& integrations!)

Nov. 20, 2022

I filled out Cahoot’s contact form and promptly received a response from Garima. After discussing the basics of my business and the 3PL solutions I was looking for, she set up a call with Manish of Cahoot’s Solutions team. Manish understood the fulfillment challenges I was grappling with and empathized with the frustrations of dealing with inconsistent and sometimes lacking seller support. It felt like I was having a conversation with an old friend who gets what I was going through. Manish answered my questions and made some recommendations then created a customized fulfillment solution to get me on the right track. While the onboarding process was relatively simple and easy, implementation had its own set of unique challenges. This is where the Cahoot team shone the brightest. For every issue that came up, Jeremy and Rob were there to promptly resolve it, ensuring that we went live on schedule without glitches or bugs. The amazing Cahoot software is an easy-to-navigate command center that provides full visibility of orders, inventory, and products in a clean, uncluttered interface. To date, the Cahoot fulfillment team continues to work with me on finetuning and optimizing the process. The Cahoot support is prompt and personal, not monolithic and apathetic as some large companies tend to be. Cahoot is not only a great 3PL provider but also a strategic partner that goes above and beyond for its clients. They are a 5-star team of people who make it their business to care about yours.