All reviews

Rating Breakdown

  • 5
    98% (233 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Jan. 20, 2021

A very useful app for the optimization of an e-shop and they have a great and fast support. Highly recommended! :)

Using app

3 months

Total reviews

8

Average rating

5.0

Developer Reply

Hello, Thank you so much for your generous rating. We hope that your experience with Personizely continues to meet your expectations, and please never hesitate to let us know how we can improve your experience. Personizely Team

5 / 5 Share

Jan. 20, 2021

Really recommend the app. Tried for the cross selling and upselling on my store and they are really effective, the popup settings are really good too. Fast customer support. Well done.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your rating. We are very happy that you had a good experience with Personizely, and your feedback helps us make it even better. Hope you have a great day! Personizely Team

5 / 5 Share

Jan. 15, 2021

It was easy enough to setup, really like the functionality although have not tried everything yet. Thanks!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for leaving your feedback and also such a generous rating. We are always happy to help if you need it so never hesitate to drop us a line! Personizely Team

5 / 5 Share

Dec. 11, 2020

We have been in business for 7 years and this is our first review. This is app is excellent. Period. We came to this app for email list building (entrance pop-up). Before that we tried and used most existing solutions on the Shopify App store. We are now also using Personizely for cross-sell pop-ups (after add to cart and before check-out) and abandoned carts (triggered on exit intent). It just works. The user interface is clear; you can go from an out of the box template and then add very extensive and in-depth customizations. Our preferred feature is A/B testing: test up to 5 variations and clearly see which one is preforming the best. We recently started to use the "personalization" feature, opening a whole new world by enabling us to customize shopper experience. Basically, you can show a totally different store, to different shoppers. The cross-sell and abandoned cart popups pay for the app and more. Now the best part is the support. These guys must sleep with the support chat window open... The app is super easy to set up but can also do very complex and powerful stuff: so we needed help several times. We always received knowledgeable, quick and clear answers. Talk about accountability? they send you the chat transcript right away...! You can also have a chance to chat with the founder...

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for your generous rating. We hope that your experience with Personizely continues to meet your expectations, and please never hesitate to let us know how we can improve your experience. Personizely Team

5 / 5 Share

Dec. 3, 2020

This app is the perfect combination of easy to use but with advanced options. The more you dig into this app the more you realize the power and potential it has. Customer support has been very responsive and helpful for all my questions as well. Would recommend this for any store!

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

Hello, Thank you so much for your generous rating. We hope that your experience with Personizely continues to meet your expectations, and please never hesitate to let us know how we can improve your experience. Personizely Team

5 / 5 Share

Nov. 28, 2020

I installed this app to do simple and stylish cross-sell pop-ups which this one achieved beautifully and without much extra help. I've started experimenting with the other widgets with some success and am overall impressed by the user-friendliness and ease of this app.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We really appreciate you taking the time to share such a positive feedback. We always strive to meet our customers’ expectations and we are always happy when we do. Please never hesitate to let us know if we can improve your experience in any way and we hope you have a fantastic day! Personizely Team

5 / 5 Share

Nov. 6, 2020

A great popup builder and the support was very receptive when I needed help. Just getting used but seems really promising.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for leaving us your feedback. We are always happy to hear from you, and we are doing everything we can to ensure that Personizely continues to deliver great results. Hope you have a delightful day! Personizely Team

5 / 5 Share

Oct. 31, 2020

Great app, still getting used to it. Extremely easy to build widgets. I have tried other cross sale apps, this one is by far the best. Support is excellent.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for your feedback, we really appreciate you taking the time to share it with us. We hope that we continue to meet your expectations in the future. Personizely Team

5 / 5 Share

Nov. 6, 2020

VERY GOOD Looking app and easy to use! CUSTOMER SERVICE IS TOP NOTCH! If their app does not have a function you need, email them and they will add it! Love it!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for leaving us your feedback. We are always happy to hear from you, and we are doing everything we can to ensure that Personizely continues to deliver great results. Hope you have a delightful day! Personizely Team

5 / 5 Share

Sept. 29, 2020

Such a great app with such great support. Would really recommend this app to the newly opened stores.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We really appreciate you taking the time to share such a positive feedback. We always strive to meet our customers’ expectations and we are always happy when we do. Please never hesitate to let us know if we can improve your experience in any way and we hope you have a fantastic day! Personizely Team

5 / 5 Share

Sept. 17, 2020

We must say your support is the best support across all Shopify apps. This app helps us to improve our RoAS as well. Kudos to their team to build such as a great app :)

Using app

Over 2 years

Total reviews

8

Average rating

4.5

Developer Reply

Hello, Thank you so much for your rating. We are very happy that you had a good experience with Personizely, and your feedback helps us make it even better. Hope you have a great day! Personizely Team

4 / 5 Share

Aug. 29, 2020

As a newbie to the pop-op world of marketing, this app has an ease of use that makes sense to me. I'd downloaded several apps but with Personizely I was able to create what I needed in 10 minutes. Not only was I able to create a pop-up but also a slide in and have already gotten opt-ins as a result. I did have a few issues, learners error, and when I emailed support they prompt and very helpful.

Store

bacah

Using app

6 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 3, 2020

I have been using the app for around 3 months now. I really like the customization options and the features, it has helped me reduce my cart abandonment rates thanks to shipping costs bar and exit intent popup, increase AOV thanks to cross-sell features and increase my newsletter subscrition. I find very useful the possibilities of customization on display (as I sell in different countries and target different types of public). So far so good for the reasons I decided to use it.

Store

TANTARA

Using app

12 months

Total reviews

8

Average rating

4.5

Developer Reply

Hello, Thank you so much for leaving us your feedback. We are always happy to hear from you, and we are doing everything we can to ensure that Personizely continues to deliver great results. Hope you have a delightful day! Personizely Team

4 / 5 Share

July 13, 2020

Damian provided OK support, but it just wasn't as straight forward and did not work as expected. It might be very powerful, but for the price he's asking I'd expect a better experience. Trying another addon for the upsell and exit intent popups.

Using app

About 1 hour

Total reviews

4

Average rating

2.5

5 / 5 Share

July 6, 2020

Great customer service, really easy to use, and the look is so appealing. It can make a noobie look like a master, aside from it all it makes so much sense for the placements and locations. Awesome stuff!!!!!

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We really appreciate you taking the time to share such a positive feedback. We always strive to meet our customers’ expectations and we are always happy when we do. Please never hesitate to let us know if we can improve your experience in any way and we hope you have a fantastic day! Personizely Team

5 / 5 Share

July 2, 2020

Really good! Online support is quick and helpful! It really meets my demand when I want to design popup.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you for your generous feedback! We hope that your experience will only get better with time, and we are always happy to help with any questions. Hope you have a wonderful day, Personizely Team

5 / 5 Share

June 26, 2020

Since I'm using this one my list building widget is working really good. The app always works and doesn't make your site slower.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for sharing your feedback with us. We are very happy that we could help and meet your expectations. Please never hesitate to let us know if there is anything else we can do to improve your experience. Personizely Team

5 / 5 Share

June 3, 2020

Great app and they offer a nice initial tutorial on how to personalize. Cross sell feature is easy to use.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Hello, Thank you so much for leaving us your feedback. We are always happy to hear from you, and we are doing everything we can to ensure that Personizely continues to deliver great results. Hope you have a delightful day! Personizely Team

5 / 5 Share

May 5, 2020

So easy to use and so great to be able to customise any pop up! Also shows analytics which is super helpful!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello, We really appreciate you taking the time to share such a positive feedback. We always strive to meet our customers’ expectations and we are always happy when we do. Please never hesitate to let us know if we can improve your experience in any way and we hope you have a fantastic day! Personizely Team

5 / 5 Share

May 1, 2020

I just added this app and looks great! It has really a lot of functions that can help your website and customers grow! Customer service is also very helpful. Hope i can add more informations in the next week after using it a little bit more.

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for leaving your feedback and also such a generous rating. We are always happy to help if you need it so never hesitate to drop us a line! Personizely Team