Pixc: Photo Resize
Shopify App Store | Pixc: Photo Resize | Quick Optimizer
Rating
4.5
feedback
463
chart
#38
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
56%
-
Less than a day
15%
-
Less than a month
14%
-
Less than a year
10%
-
More than a year
4%
Reviews Summary
The reviews for the Pixc: Photo Resize app are mixed, with both positive and negative feedback from users. Positive aspects include the ease of use, helpful customer service, quick resizing process, and the Pay As You Go feature. Users appreciate the convenience of resizing images without subscriptions and hidden fees. However, some users have reported issues such as the app not working properly, unexpected charges, images not being resized correctly, and difficulty in contacting customer support. Overall, the app seems to be beneficial for those looking to resize images quickly and efficiently, but there are concerns about functionality and pricing.
Highlights
Review RSS Feed
All reviews
July 26, 2025
Fantastic app. I have been battling the website to make it look consistent. Now I know, I wasn't doing it correctly. I wasn't using this app. Now I can breathe easier. I took the picture sizing off my list. Nice...
June 17, 2025
It is not even working. Refresh, Analyze etc.... nothing but the same old scan from months ago. Images that have already been resized included... from months ago. New images... no where to be found in the "analysis" Worked for a while... but not any longer. Trash.
June 16, 2025
Scammed out of $0.50. I've had this app for several years now, and I have absolutely LOVED it - until today. I had 14 new photos to resize, and I selected them all and was charged $0.70 for those 14, as expected - except the app only resized 13, and I was left with one left over. Not thinking I'd be charged again (since I was already charged my fee of resizing 14 and only having 13 resized), I opted to try again on that last one. I was then charged $0.50 for that resize (instead of just $0.05 for the single resize) since, according to their FAQs, the minimum payment amount accepted by their payment gateway is $0.50. It might not be a big deal to most people, but these cents add up. Buyer beware. Update: I am happy with the customer service provided after my feedback was left. I only wish that getting in touch with the service were easier and that I had to leave less-than-stellar feedback to be helped. If there's a link to contact the app's support team, I didn't find it.
Thank you for taking the time to share your feedback — and for valuing our app. We're truly sorry to hear about the issue you encountered. This isn’t the kind of experience we want for any of our users. We’ve already refunded the charge and have also reached out directly to follow up. If you have any further questions or concerns, please don’t hesitate to get in touch — we’re here to help.
June 25, 2025
Initially left a different review and the App contact me right away. I can not believe how Incredibly helpful they were - above and beyond service! It took several days to resolve my issues but they answered every questioned and kept going until my issues were resolved. I never expected that much assistance from an App. Highly recommend. Thank you so much! (original review) The app was easy to use. However I am very upset that I wanted to downgrade my service before the next billing period to avoid additional charges and immediately took away my service... that I already paid in full for using??! How is this possible? It should downgrade at the end of the billing cycle that I already paid for in full. I hope that we receive a credit to our card or our service is reinstated.
Thank you for your feedback, and I’m sorry for the frustration you experienced. Unfortunately, due to Shopify’s current billing system, downgrades take effect immediately, even if the billing cycle has already been paid for. We understand this isn’t ideal and agree it should apply at the end of the cycle instead. We've since followed up with you directly. Thank you again for using our app, and we truly appreciate your feedback. It helps us improve.
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