Opinew Product Reviews App UGC for Shopify

Opinew Product Reviews App UGC

Collect product reviews & import AliExpress reviews

Developer

Rating

4.4

feedback

600

Reviews

chart

#2,533

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    22%
  • Less than a month
    30%
  • Less than a year
    26%
  • More than a year
    15%

Reviews Summary

Opinew is a Shopify app that has received mixed reviews from users. Positive aspects include excellent customer service, quick support, ease of use, and helpful features like review management and importing. Users appreciate the responsive support team that assists with technical issues promptly. However, there are also negative aspects highlighted in the reviews. Some users have faced limitations on the free plan, such as a restriction on the number of reviews per product. Others have experienced issues with app functionality, including errors during uninstallation, problems with Amazon review imports, and lack of proper integration with Shopify. Additionally, there are complaints about poor customer service, unaddressed technical issues, and dissatisfaction with the app's performance and reliability.

Highlights

Excellent customer service and quick support
Ease of use and helpful features like review management and importing
Limitations on the free plan and functionality issues
Complaints about poor customer service and unaddressed technical issues
Dissatisfaction with app performance and reliability

Rating Breakdown

  • 5
    90% (540 ratings)
  • 4
    3% (20 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (8 ratings)
  • 1
    4% (27 ratings)

Reviews with Text

  • 97% (583)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 5, 2026

The support staff was good

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2026

I have been using the Opinew review app, and I’m honestly disappointed. On the free plan, each product is limited to only 6 reviews, and I couldn’t find any easy option to increase this number. I expected to be able to display more reviews per product, but there seems to be no setting or configuration to adjust it. I hope they improve this limit, because collecting reviews is crucial for building trust in our products.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 25, 2025

Third class service. I had this app integrated on my website for 1 year; after an year they said my free trail is expired, which was never mentioned before as I always had the free version on. On top of that; they removed the reviews I received during the time; and the widget. Tried getting in touch with the support team multiple times; and they dont seem to be able to fix it; nor even identify the issue. ISSUE: You guys removed my reviews. Simple

Store

Ilsu

Using app

About 1 year

Total reviews

3

Average rating

2.7

1 / 5 Share

Nov. 20, 2025

Installed but then quickly realized there are better options. Uninstalled but now there's a stupid error showing on my site because Opinew didn't even uninstall properly. Absolute fail.

Store

Futhark

Using app

28 minutes

Total reviews

1

Average rating

1.0

All reviews

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