Opinew Product Reviews App UGC for Shopify

Opinew Product Reviews App UGC

Collect product reviews & import AliExpress reviews

Developer

Rating

4.4

feedback

600

Reviews

chart

#3,053

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    22%
  • Less than a month
    30%
  • Less than a year
    26%
  • More than a year
    16%

Reviews Summary

Opinew is a Shopify app that has received mixed reviews from users. Positive aspects include excellent customer service, quick support, ease of use, and helpful features like review management and importing. Users appreciate the responsive support team that assists with technical issues promptly. However, there are also negative aspects highlighted in the reviews. Some users have faced limitations on the free plan, such as a restriction on the number of reviews per product. Others have experienced issues with app functionality, including errors during uninstallation, problems with Amazon review imports, and lack of proper integration with Shopify. Additionally, there are complaints about poor customer service, unaddressed technical issues, and dissatisfaction with the app's performance and reliability.

Highlights

Excellent customer service and quick support
Ease of use and helpful features like review management and importing
Limitations on the free plan and functionality issues
Complaints about poor customer service and unaddressed technical issues
Dissatisfaction with app performance and reliability

Rating Breakdown

  • 5
    90% (539 ratings)
  • 4
    3% (20 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (8 ratings)
  • 1
    5% (28 ratings)

Reviews with Text

  • 97% (582)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

March 27, 2026

I really do not like the app. I find it slow and clunky, and lacks customizability, but Ken on the support team was very helpful.

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

March 25, 2026

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2026

The support staff was good

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2026

I have been using the Opinew review app, and I’m honestly disappointed. On the free plan, each product is limited to only 6 reviews, and I couldn’t find any easy option to increase this number. I expected to be able to display more reviews per product, but there seems to be no setting or configuration to adjust it. I hope they improve this limit, because collecting reviews is crucial for building trust in our products.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

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