Picca Lookbook ‑ Gallery
Show multiple galleries in multiple views at various locations
Rating
3.3
feedback
4
chart
#15,108
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
50%
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Less than a month
25%
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Less than a year
25%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App are mixed, with some users experiencing issues with functionality and customer service, while others praise the great customer service and user-friendly interface. Negative feedback includes problems with the app not working properly, slow response times from customer service even with a paid plan, and frustration with basic issues. On the positive side, users appreciate the quick resolution of problems by the customer service team, clear instructions, and the app's user-friendly nature.
Highlights
Review RSS Feed
All reviews
Dec. 24, 2022
Barely ever works properly and I have not received any follow up to my requests from customer service, even with a paid plan. Not worth your money, time, or frustration.
Hi There, We are really sorry for your inconvenience. Due to the holiday weekend (Sunday), our team is not available to support but do not worry, we will fix the issue that you face ASAP.
Aug. 18, 2022
Almost nothing works as it should in our store. Customer service is, unfortunately, nonexistent as we are still waiting days for answers on some basic issues. We're on the highest paid plan but this is not how an app should work nor how customers service need to be.
Hi There, Sorry for your inconvenience. We have fixed all the issues reported by you. Due to some theme-related issues the app not performing well Currently, it's working as expected. I hope you have checked and happy with the service.
July 28, 2021
great customer service, I had a problem with the app but it was resolved easily when I contacted them. I recommend this gallery app
July 26, 2021
CS Mady is very helpful and the instruction is clear enough. Like this app. Also, it is user-friendly. Easy to manipulate.
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