Picca Lookbook ‑ Gallery
Show multiple galleries in multiple views at various locations
Rating
3.3
feedback
10
chart
#4,587
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
10%
-
Less than a day
30%
-
Less than a month
30%
-
Less than a year
30%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are mixed, with some users experiencing issues with functionality and customer service while others praise its ease of use and helpful support. Negative reviews mention problems with the app not working properly, slow response times from customer service even on paid plans, and frustration with basic issues not being resolved promptly. On the other hand, positive reviews highlight the app's simple installation process, stylish layouts, and multiple options for customization. Users also appreciate the quick and reliable customer support, with mentions of instant responses and efficient issue resolution.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 24, 2022
Barely ever works properly and I have not received any follow up to my requests from customer service, even with a paid plan. Not worth your money, time, or frustration.
Hi There, We are really sorry for your inconvenience. Due to the holiday weekend (Sunday), our team is not available to support but do not worry, we will fix the issue that you face ASAP.
Aug. 18, 2022
Almost nothing works as it should in our store. Customer service is, unfortunately, nonexistent as we are still waiting days for answers on some basic issues. We're on the highest paid plan but this is not how an app should work nor how customers service need to be.
Hi There, Sorry for your inconvenience. We have fixed all the issues reported by you. Due to some theme-related issues the app not performing well Currently, it's working as expected. I hope you have checked and happy with the service.
June 21, 2022
installation was super simple and its really nicely styled, lots of options for layout and multiple albums. went to chat for help and they were so so helpful, a great app and great support
Sept. 24, 2021
This is what I call a wonder app! It does perfectly what is says: viewing as much images as you want in the way you want in a very user friendly interface. And besides that it has a great and very quick help service (not unimportant to say the least...)
Sept. 14, 2021
Super worth the purchase. The gallery styles look so nice on our website and customer support is very quick and reliable.
Thank you so much for sharing your feedback. We are working hard to make it more smooth :)
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