Picca Lookbook ‑ Gallery for Shopify

Picca Lookbook ‑ Gallery

Show multiple galleries in multiple views at various locations
Developer
Prezen Apps
Rating
3.3
Feedback
4
Reviews
Chart
#10,459
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify app are mixed, with some users experiencing issues with functionality and customer service, while others praise the great customer service and user-friendly interface. The negative reviews highlight problems with the app not working properly and delays in customer service responses, even with a paid plan. On the other hand, positive reviews mention helpful customer service representatives and ease of use.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 50%
Less than a month 25%
Less than a year 25%
More than a year 0%
All reviews
1 / 5 Share
Dec. 24, 2022

Barely ever works properly and I have not received any follow up to my requests from customer service, even with a paid plan. Not worth your money, time, or frustration.

Store Using app Total reviews Average rating
Bloomed Roots 12 months 2 3.0
Developer Reply

Hi There, We are really sorry for your inconvenience. Due to the holiday weekend (Sunday), our team is not available to support but do not worry, we will fix the issue that you face ASAP.

2 / 5 Share
Aug. 18, 2022

Almost nothing works as it should in our store. Customer service is, unfortunately, nonexistent as we are still waiting days for answers on some basic issues. We're on the highest paid plan but this is not how an app should work nor how customers service need to be.

Store Using app Total reviews Average rating
Manipura Malas 2 days 18 3.6
Developer Reply

Hi There, Sorry for your inconvenience. We have fixed all the issues reported by you. Due to some theme-related issues the app not performing well Currently, it's working as expected. I hope you have checked and happy with the service.

5 / 5 Share
July 28, 2021

great customer service, I had a problem with the app but it was resolved easily when I contacted them. I recommend this gallery app

Store Using app Total reviews Average rating
Del Workwear About 1 hour 2 5.0
5 / 5 Share
July 26, 2021

CS Mady is very helpful and the instruction is clear enough. Like this app. Also, it is user-friendly. Easy to manipulate.

Store Using app Total reviews Average rating
NSQUARE Watch About 1 hour 1 5.0

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