Picca Lookbook ‑ Gallery
The reviews for this Shopify App are mixed, with some users experiencing issues with functionality and customer service, while others praise the app for its great customer service and user-friendly interface. Negative feedback includes problems with the app not working properly, slow response times from customer service, and frustration with paid plans. On the other hand, positive reviews highlight the helpfulness of customer service, ease of use, and clear instructions provided by the app. Overall, the app seems to have a divide in user experiences, with some facing challenges and others finding it beneficial.
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Barely ever works properly and I have not received any follow up to my requests from customer service, even with a paid plan. Not worth your money, time, or frustration.
Hi There, We are really sorry for your inconvenience. Due to the holiday weekend (Sunday), our team is not available to support but do not worry, we will fix the issue that you face ASAP.
Almost nothing works as it should in our store. Customer service is, unfortunately, nonexistent as we are still waiting days for answers on some basic issues. We're on the highest paid plan but this is not how an app should work nor how customers service need to be.
Hi There, Sorry for your inconvenience. We have fixed all the issues reported by you. Due to some theme-related issues the app not performing well Currently, it's working as expected. I hope you have checked and happy with the service.
great customer service, I had a problem with the app but it was resolved easily when I contacted them. I recommend this gallery app
CS Mady is very helpful and the instruction is clear enough. Like this app. Also, it is user-friendly. Easy to manipulate.
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