All reviews

Rating Breakdown

  • 5
    95% (62 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    2% (1 ratings)
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5 / 5 Share

Sept. 22, 2020

Josh and Ryan were brilliant in helping me integrate Alpaca into my store, outside of its normal use-case and really made it shine. I said this to them in our chat earlier, but the monthly fee you pay for Alpaca is worth every penny for having the super-talented developers on hand to help you out! Even at the crack of dawn in my case! :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2020

This app has been a lifesaver. My website has food caterers and restaurants in different locations. Alpaca was the only solution that actually did what it said it did and beyond. Their customer support is beyond exceptional. All of my vendors I work with use different delivery prices. It was very difficult in shopify to be able to set different rates of delivery from different locations. I tried the built in shopify feature and also tried zapiet apps. It was very frustating to get almost no support from shopify or zapiet to help do what their features claim to do. Once I finally got the help, they informed me that it doesn't work for my model. I downloaded Alpaca, I had my doubts about them as well, but they had a chat feature built into the settings of their app. I could chat with them right away to guide me through the process. They had features that could help me but not all of them. But after working with them and their amazing support, they were able to create workarounds that enabled the functionalities I was looking for. Overall, its one of the best apps if you have and pickup or deliveries methods, ti can do so much more beyond that. You will be surprised how responsive their support is and they truly want to figure out a way to help you achieve your goals. I'm glad I found Alpaca, if it wasn't for them, I would be paying a developer over $800 to do the same thing.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2020

Alpaca makes delivery options wondrously simple. It's intuitive and doesn't feel restrictive like other delivery apps. The team are incredibly knowledgeable and provide amazing support (even in my less-than-convenient for them timezone - thanks Ryan!).

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2020

Love this app so far! Was able to install on my website seamlessly and Ryan was able to customize the app to the website's design. Thank you for spending so much time on this. Can't wait to test the Local Delivery function as well. Will update review with more feedback.

Store

oo35mm

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

The Alpaca app works seamlessly, it's easy to integrate, and their support team is excellent. Best support I ever received from any developer. Good job Alpaca!

Store

Kammok

Using app

About 2 years

Total reviews

1

Average rating

5.0