Picture It: AR & Art Previews
All reviews
The app is good but a little buggy but the customer service is really responsive.
This app is such a lifesaver for any wall art shop. It's super easy to set up, and it can handle so many variants. I tried other AR apps before this one, and none of them were easy as Picture It. Alex and his team are great, and the best part is that I never needed to call support, because it has worked since day one, even with thousands of listings for a huge catalog like mine. And I can see the change in my customer's behavior as soon as this app was added to my store. This makes a huge, huge difference, and I really love this app. Highly recommended.
Have just started using this app. We have many variants and it's taken a little while to get our heads around the settings however the developer, Alex, has been super-responsive and happy to assist. We are looking forward to rolling it out across our entire range. It's working as expected and we also love the built in analytics so we can track how much it's being used.
Great app. I was impressed by how well it works. Support is great as well - I had a translation issue, and they helped resolve it really fast.
Picture It team have been instrumental in helping us launch our 8M+ variant catalog with AR features. We tested several solutions on the market, and Picture It was by far the best fit for our needs. The platform is flexible, fast, and works extremely well at scale. One of the biggest factors for us was website performance, and Picture It did not negatively impact our site load times, which was absolutely critical. Alex has also been incredibly responsive and helpful throughout the process. I can reach him seven days a week and he would respond almost immediately. I highly recommend Picture It. It’s absolutely worth the time and effort to give it a try.
After many years of testing and trialing different apps this is THE ONE! Firstly impressed with the customer support and how quickly they get back to you as well as how patient they are while you're learning the ropes. Then the functionality has been set-up to a point where you can have a fast and easy onboarding and the app does most of the heavy lifting. The final product is solid and I can't wait for my customers to use it.
Thanks for the review! - Alex
I started with a BOT chat but my problem couldn't be resolved. I was then forwarded to Alex who solved my problem quickly. I love this APP and it is exactly what I wanted to improve my customers experiences.
Picture It has quickly become an invaluable part of my e-commerce website. After demo-ing other virtual room software for my Shopify photo gallery - my best experience by far, has been with Picture It. For example: literally within a minute of typing a tech question to the support team, Alex himself (owner of Picture It) responded immediately. He took as much time as was needed to show me how to achieve the various things I was trying to do; even sending me screen shots and customized video to show me exactly how to execute the changes on my own. And where the tech did not exist to do certain things yet, Alex made product design notes with an enthusiastic offer to incorporate into the software program. I've never in my professional life received such a superior level of tech and customer support than I have with Picture It. Even before Alex responded to my text, an AI guide appeared with detailed suggestions on what to do next. With Picture It, customers that come to my online photo gallery can now see what each piece of art looks like on a virtual wall, and they also have the option to view in AR on a room in their own homes. I am confident this software program - both now - and as it develops further - will be an invaluable tool in helping customers decide what pieces of art, sizes and frame options work best, before they make the final purchase. Smart technology with immediate and personalized tech support are hard to find these days. I can't recommend Alex and Picture It highly enough. Carrie King Founder The Sublime World thesublimeworld.com
Thank you for the kind words! Glad you're enjoying Picture It and I hope to continue delivering a great experience for you. - Alex
This is very, very bad! I do not recommend using this app, as it does not provide the promised features as described. It constantly breaks, freezes, and doesn’t work. The support team does not fix the issues and doesn’t respond to requests in a timely manner.
Hello! Our app is up and running for all our customers and we take pride in our quick responses and time taken to fix problems. Due to a lack of communication, we could not, and still cannot understand what your new issues are. According to our records, we fixed your original issue and contacted you previously. We've also responded multiple times afterwards to check in and find out more about any new problems you were experiencing. We apologize for any miscommunication that may have occurred, but we can assure you we're here to help when you reach out again. - Alex
Great and user-friendly app It is a great and well-designed app. It’s easy to use and provides a smooth and valuable experience for customers. The support team is also excellent and very friendly. Highly recommended.
We’ve been using Picture It to offer a live preview / “view in your room” experience for our wall art, and it’s been a great addition for conversions and customer confidence. The app is easy to set up, the preview experience looks professional, and it helps reduce hesitation before purchase. Support has also been very responsive and helpful whenever we needed guidance (especially with placement and theme setup). Overall, a solid app for any store selling wall art or decor that benefits from visualization. Highly recommended!
Thank you so much for the kind words. We were glad to help you out and we hope to continue delivering you a great app. - Alex
Really happy with this app. Setup was smooth and everything works as expected. Support was outstanding - Alex helped me step-by-step and made sure everything was sorted. Highly recommend.
After trying multiple AR apps, this is the only one that correctly displayed my offering. Canvas, paper, matting options, framing options, with enough product options that allowed me to stay within budget. The flow is seamless and I know it's going to help inform my clients of their future purchases. The CEO even took my feedback into consideration and will likely be implementing it, which was a very nice touch. I look forward to having this software be a part of my offering!
Great service and easy to use product!
Excellent program with even better response time to any question or issue you may have!
The app is very useful for us to show our artists' artworks in a room view. The support responds quickly and in a friendly manner and provides comprehensive help. Top!
The Picture It app has been great so far. The set up is straight forward and the help from support has been exceptional. Alex has been great in particular. Brian M.
This is a great app. Finally makes showing people what the art will look like in there home a possibility. Support was prompt and very helpful!
Glad we could help! - Alex
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